Please go to Settings > Identity Verification or follow the instructions on your ticket with number 29347639. If you have any additional questions, feel free to post them on your ticket and our team will assist you further. Thank you.
hey i received a mail of id identification. I uploaded the id and then they asked for video call.Now i am applying for video chat but no further respond is made...kindly help.
Please log in via Firefox and go to Settings > Identity Verification > click on the green button. If you`re experiencing any problems after this, feel free to follow up on your ticket with number 29357993 and our team will assist you further. Thank you.
Hope you guys are doing fine.
I am writing this email because i am in need of urgent assistance regarding my ID verification process.
So, i am an Indian Citizen but im currently in Europe looking for a job after my masters degree.
My question is, would my passport be enough for my ID verification since i am not in India but in Italy.
If yes .. great, if not which document would be needed?
Since i shall get my one year permit to stay in italy at the end of August.
This permit is to look for a job, so i do not have to pay texes till i find a job, would this affect in withrawing my payment from this website? since it says freelancers need to fill up some form to acess the money.
I still have many doubts regarding acessing my payments etc.
It would be really really helpful and much appreciated if someone could answer my questions soon, since it is an urgent matter.
If anyone could guide me through my problems please feel free to reach out.
Have a nice day
You'll have access to your Upwork earnings as long as you complete W-8BEN form and you can use your own legal name as it appears in your passport or other official documents. You may need to consult a local tax adviser about proper ways to report your Upwork income to your country's tax authorities. Upwork will charge the VAT for the services provided to you by Upwork unless you provide a valid VAT number.
I checked with our team, and they confirmed that you can submit any government-issued ID, and it does not necessarily have to be issued by the Italian government. If you have an Indian passport, you can use it so long as it is not expired.
Im having the exact same issue. When I click on "start chat" it leads me to help center. I already tried with chrome and firefox, and deleeted the cache files. Need help ASAP.
Thank you for reaching out to us, Paula and Almer.
I've escalated your account information to our support team. One of our agents will reach out to you directly via support tickets to assist you with your verification processes.