Identity Verified badge soon required for all earning freelancers

[Nikola S]

Hi Farhat,

We checked and it seems that you are already in correspondence with our team on your support ticket. Please allow more time for our team to review your case and respond accordingly to your ticket.

Feel free to check out this help article for the list of acceptable documents for the verification. If you have further questions feel free to follow up on the ticket and our team will be happy to help.

Thank you,

[Farhat A]

Hello, 

My question is that if my account verification is delayed and my account is put on hold, will I be able to work on my current project?

[Aleksandar D]

Hi Farhat,

Freelancers that are required to verify but do not do so within 7 days of our notification will have their accounts placed on hold. The hold will prevent freelancers from withdrawing earnings, submitting proposals to new jobs, accepting direct hires, or showing up in search results. Any active proposals that have been submitted will also be canceled. The hold will not affect your ability to work on existing contracts. Once you successfully pass the verification process, this hold will be removed. 

Feel free to check out this help article for more information.

Thank you.

[Firmansyah F]

Hello. I want to ask some thing. I'm submit identity 18 august and now still reviewing. It's been 4 days. My identity Verify Still Reviewing. I already finished video call. Still waiting reviewing my ID card. And time is running out, in 25 august.
Thanks

[Nikola S]

Hi Firmansyah,

Thank you for reaching out to us. I informed our team about this and you should be able to see badge now on your profile. Feel free to follow up if you need any further assistance.

[Salman A]

I ve been told to get verified for payment. I'm I'd verified, tax verified, payment method verified. But I do not understand how to get verified through video call!
Google Meet installed, working
Gmail connected
Net is working fine.
But each time I click on " start a chat to get verify".
I found my self on help page. No matter what I do, it keep getting back to help page.

How this video verification will start?
Please guide me.

[Bojan S]

Hi Salman,

It looks like you were able to complete your verification process and the “Identity Verified” badge is already showing on your profile. Feel free to reach back to us if you still need any assistance. 

[Salman A]

Thanks, so sorry i didnt see the bell icon before. Yes it was solved. Thanks

[Makaila H]

Hi, I need some help. I signed up on this account using a nickname to be safe so I wouldn't get looked up on social media. But I can't connect my bank account. So I changed my name. And I need to verify my ID. Okay, I upload my ID but the way it works in my state is that I have to have my middle intital so the way my name is printed on my ID is last name, first name, middle inital. And the verification isn't working probably because of my middle initial. Is there a way to fix this??

[Bojan S]

Thank you for reaching out to us, Makaila.

One of our team members will reach out to you directly via a support ticket to assist you with your verification process.