Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Identity Verified badge soon required for all earning freelancers

Moderator
Nikola S Moderator Member Since: Jul 2, 2020
2451 of 3,424

Hi Farhat,

 

We checked and it seems that you are already in correspondence with our team on your support ticket. Please allow more time for our team to review your case and respond accordingly to your ticket.

 

Feel free to check out this help article for the list of acceptable documents for the verification. If you have further questions feel free to follow up on the ticket and our team will be happy to help.

 

Thank you,

~ Nikola

Untitled
Active Member
Farhat A Member Since: Aug 30, 2020
2452 of 3,424

Hello, 

 

My question is that if my account verification is delayed and my account is put on hold, will I be able to work on my current project?

Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
2453 of 3,424

Hi Farhat,

 

Freelancers that are required to verify but do not do so within 7 days of our notification will have their accounts placed on hold. The hold will prevent freelancers from withdrawing earnings, submitting proposals to new jobs, accepting direct hires, or showing up in search results. Any active proposals that have been submitted will also be canceled. The hold will not affect your ability to work on existing contracts. Once you successfully pass the verification process, this hold will be removed. 

Feel free to check out this help article for more information.

 

Thank you.

~ Aleksandar
Untitled
Active Member
Firmansyah F Member Since: Nov 13, 2017
2454 of 3,424
Hello. I want to ask some thing. I'm submit identity 18 august and now still reviewing. It's been 4 days. My identity Verify Still Reviewing. I already finished video call. Still waiting reviewing my ID card. And time is running out, in 25 august.
Thanks
Moderator
Nikola S Moderator Member Since: Jul 2, 2020
2455 of 3,424

Hi Firmansyah,

 

Thank you for reaching out to us. I informed our team about this and you should be able to see badge now on your profile. Feel free to follow up if you need any further assistance.

~ Nikola

Untitled
Active Member
Salman A Member Since: Sep 29, 2018
2456 of 3,424
I ve been told to get verified for payment. I'm I'd verified, tax verified, payment method verified. But I do not understand how to get verified through video call!
Google Meet installed, working
Gmail connected
Net is working fine.
But each time I click on " start a chat to get verify".
I found my self on help page. No matter what I do, it keep getting back to help page.

How this video verification will start?
Please guide me.
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2457 of 3,424

Hi Salman,

 

It looks like you were able to complete your verification process and the “Identity Verified” badge is already showing on your profile. Feel free to reach back to us if you still need any assistance. 


~ Bojan
Untitled
Active Member
Salman A Member Since: Sep 29, 2018
2458 of 3,424

Thanks, so sorry i didnt see the bell icon before. Yes it was solved. Thanks

Active Member
Makaila H Member Since: Aug 31, 2020
2459 of 3,424

Hi, I need some help. I signed up on this account using a nickname to be safe so I wouldn't get looked up on social media. But I can't connect my bank account. So I changed my name. And I need to verify my ID. Okay, I upload my ID but the way it works in my state is that I have to have my middle intital so the way my name is printed on my ID is last name, first name, middle inital. And the verification isn't working probably because of my middle initial. Is there a way to fix this??

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2460 of 3,424

Thank you for reaching out to us, Makaila.

 

One of our team members will reach out to you directly via a support ticket to assist you with your verification process. 


~ Bojan
Untitled
TOP KUDOED MEMBERS