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Identity Verified badge soon required for all earning freelancers

Active Member
Md. Jonayed I Member Since: Sep 1, 2020
2461 of 3,389

Yes, I really need this. Because I am ready to start Upwork again. And I log in to my account and Also bid Some projects.
Thanks For your replies

Active Member
Md. Jonayed I Member Since: Sep 1, 2020
2462 of 3,389

Yes, I really need this. Because I am ready to start Upwork again. And I log in to my account and Also bid Some projects.
Thanks For your replies

Active Member
Ahmed S Member Since: Aug 26, 2020
2463 of 3,389

Hello.

I want to see if it's possible to continue the vertification process without a video call as I'm not that comfortable making one due to my equipment. I can provide my papers and other needed documents.

Thanks in advance.

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2464 of 3,389

Hi Ahmed,

 

If you are unable to pass the video verification call, your account will be placed on hold. The hold will prevent you from withdrawing earnings, submitting proposals to new jobs, accepting direct hires, or showing up in search results. Any active proposals that you have submitted will also be canceled. The hold will not affect your ability to work on existing contracts. Once you successfully pass the verification process, this hold will be removed.


~ Bojan
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Active Member
Ahmed S Member Since: Aug 26, 2020
2465 of 3,389
Thanks for your help.
Active Member
Cindy O Member Since: Sep 2, 2020
2466 of 3,389

I have multiple times to upload my ID for verification. And, no matter how many times I have, I get the same message: Sorry, we’re having some trouble analyzing the image of your ID at this time.

How hard can it be to analyze when it is clear as day! And, there is not a way to get in actual contact apparently, because I got sent to the come to the Community Page. 

Any suggestions on this? I am getting frustrated! I just want to verify my ID and update my name to my current married name. Is that too much to ask? Heck, I would be willing to send a copy of my ID via email to Upwork, just to get this over with!

Moderator
Goran V Moderator Member Since: Mar 24, 2017
2467 of 3,389

Hi Cindy,

 

Just to confirm, did you try clearing your cache and cookies or logging in with another browser to upload your ID? Thank you.


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Active Member
Cindy O Member Since: Sep 2, 2020
2468 of 3,389

I have tried on three different browsers. This is what I have gotten each time.

**Edited for Community Guidelines**

Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
2469 of 3,389

Hi Cindy,

 

Thanks for following up. One of our team members will reach out to you directly via a support ticket to assist you further with the verification.

Thank you.

~ Aleksandar
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Active Member
Chaitra S Member Since: Sep 2, 2020
2470 of 3,389

Hi, I have completed the first step of identity verification. My ID has been successfully verified but I am not sure how to proceed with the verification call. Please guide me. There is no link in my profile for the call with the Upwork executive.

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