Jun 19, 2019 11:46:36 AM by Lena E
Oct 14, 2020 12:11:57 AM by Aleksandar D
Hi Rasikh,
I'm sorry to hear about that. One of our team members will reach out to you directly via a support ticket to assist you further.
Thank you.
Oct 8, 2020 12:34:58 PM by Muhammad A
I've submitted my ID card photos to Upwork 8 days ago but did not get any verification from Upwork. I also want to ask why live chat is not enabled on my account to quickly discuss my problem with customer support. I want to see verified badge on my account what should I further do to get this badge on my Id.
Oct 8, 2020 12:49:07 PM by Bojan S
Hi Muhammad,
It looks like you were asked to verify your identity by uploading a government-issued ID and you have successfully done so.
At this time, only earning freelancers are eligible/required to earn the “Identity Verified” badge. If you become eligible/required, we will notify you when you log into your Upwork account.
Thank you!
Oct 10, 2020 09:25:55 AM Edited Oct 10, 2020 10:09:22 AM by Aleksandar D
Hi everyone,
I'm new to Upwork and currently working on 1 contract. Upwork has announced me that until Oct 16 if I haven't completed the verification by then, my account will be on hold.
I've completed the ID verification. Then I tried doing the video call but after finishing chatting with the Bot, no one shows up to actually give me a video call. So I can't complete the task.
Also, I see no other options for this visual verification. As I read, there is another method that uses selfie photos to verify, but I only have the ID and video. If the video still doesn't work until Oct 16, how can I continue doing my jobs?
Looking forward to receiving response from Upwork!
**Edited for Community Guidelines**
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