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Identity Verified badge soon required for all earning freelancers

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2971 of 3,389

Hi Xavier,

 

We'll have one of our agents reach out to you via a support ticket to assist you with your verification process.

 

Thank you for reaching out to us. 


~ Bojan
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Active Member
Xavier B Member Since: Dec 2, 2020
2972 of 3,389

Do you not understand that your support site is broken? When I click the ticket or anything on the support site, it redirects me to the homepage immediately. 

Active Member
Ahmed E Member Since: Dec 2, 2020
2973 of 3,389

Hi everybody,

Please, I want to verify my account, but I didn't find the option in my account settings, and to get work I need to be verified, so How can I verify my account?

Thanks

Community Guru
Petra R Member Since: Aug 3, 2011
2974 of 3,389

Ahmed E wrote:

How can I verify my account?


Unless and until you are asked by Upwork, you can't.

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2975 of 3,389

Hi Ahmed

 

At this time, only earning freelancers are eligible/required to earn the “Identity Verified” badge. If you become eligible/required, we will notify you when you log into your Upwork account.

 

Thank you!


~ Bojan
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Active Member
Sorada T Member Since: Dec 3, 2020
2976 of 3,389

Hello, 

I'd like to know whether if visual verification service is 24/7 ? I've tried numerous times to get connected to an Upwork agent but each time there's no response. 
Thank you.

Sorada

Moderator
Goran V Moderator Member Since: Mar 24, 2017
2977 of 3,389

Hi Sorada,

 

Please log in via Firefox and try to complete your verification. If you`re still experiencing any problems after this, feel free to follow up here. Thank you.


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Active Member
Sorada T Member Since: Dec 3, 2020
2978 of 3,389

Hi Goran,

Yes, it worked with Firefox! I completely forgot about changing the browser(I used Safari). 

Thank you so much! Have a good day. 

Active Member
Jonny C Member Since: Dec 3, 2020
2979 of 3,389

Hello. This is Choi.

Now I tried to ID verification but I got problem.

When I try to start "Visual Verification", I cannot pass next step and just redirect to Upwork Help site.

So I can not proceed next step to verify ID. Please help me!

Moderator
Goran V Moderator Member Since: Mar 24, 2017
2980 of 3,389

Hi Jonny,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your verification. Thank you.


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