Thanks for reaching out. I checked your account, and it looks like you have submitted your documents already. The team is currently reviewing the documents you submitted, and it may take 24 hours to complete.
The last time I was paid on Upwork was 2017. I have since remarried and my last name has changed. When that happened in 2017, I already notified Upwork through a support request (which I can still see in my request history), and all of my information was updated by the support person at that time. My name on Upwork since that time is my new legal name. Now Upwork settings is telling me my bank account and debit card don't match my Upwork name, but my Upwork name is correct, it hasn't changed in the last 2+ years. I just received two emails from Upwork asking me to go through the identity verification, and when I click either link, it says they're expired. It seems they have done away with actually opening a trouble ticket for support anymore. Can someone please help?
Hi, A few days ago I passed the standard Upwork verification process, and just a few days later I received a notification of this other process that includes the video call. My question is, is there any possibility of making the video call but writing the questions and answers? My English is very basic, and understanding it spoken is impossible for me. Also, I have an Android 7.0 phone and a laptop with Windows 7, is there any possibility of making the video call through one of these 2 devices?
Thanks in advance
Sudip A wrote:
Can i still send the proposals and start working and earn even if i haven't got the identity verificaion mail?
Yes, you can. Please don't keep posting the same question over and over.
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