Identity Verified badge soon required for all earning freelancers

[Cherry S]

My photo ID has the incorrect address on the front too as I've moved and the Australian authorities issued me with new address labels that can only be attached to the back of the card.  So how can I verify my address with this?  My passport does not have my address, only my Driver's license.  Please let me know what I should do as I do not want my income interrupted by this process.

[Vladimir G]

Hi Cherry,

I understand your concern but can assure you our team will be able to assist you directly in case any additional communication is required. Please upload your ID once you're asked to verify your identity and you should be able to successfully complete the process.

[Dmitry Z]

Hello, please, can you help me with my passport verification ? I cant understand what is wrong with it, i send it twice and my account still dont verified.

[Bojan S]

Hi Dmitry,

Thank you for reaching out to us. I can see that you submitted your ID just recently on your open ticket. Please allow time for our team to review it and once they do they will reach out to you with more details.

Thank you for patience!

[Rana A]

Hi , I have online NID copy. I do not get orginal NID card so Please Upwork can take it? and give me some times? Thanks

**Edited for community guidelines**

[Bojan S]

Hi Rana,

In order to complete this verification, you'll need to upload a non-expired government-issued photo ID which is not photocopied. 

Thank you!

[Waqar A]

I uploaded my government ID card and also provided other required data in ID verification process. But for the utility bill I uploaded the bill by my father's name, as I live with my parents and my father pays our bills. The name on the bill is same as my father's name on my ID card. Will that work or make any issue?
Kindly assist me in this regard.
Thanks in advance.

[Nikola S]

Hi Waqar,

I checked and it seems that you are already in correspondence with our team on your support ticket. Please allow more time for our team to review your case and respond accordingly to your ticket. You will be notified of their response.

Additionally, you may want to check out this help article for the list of acceptable documents for the verification.

[Janssen Faith C]

Hi Avery,

Can you help me with verifying my account? I cannot find where should I upload my government IDs.

Thanks,

[Nikola S]

Hi Janssen,

I checked and it doesn't look like you are required to complete any verification process at the moment. The team will let you know if there is a need for any verification process in the future.