I am afghan Refugee living in Pakistan. I have tried so may time to verify my identity but every time you are rejecting it. sir here in Pakistan we are registered with UNHCR and we have a proof of registration. sir, please help me verify my account.
It looks like our team already provided instructions on how to submit your ID within this support ticket. Please follow the instructions our team shared with you and the instruction shared in this help article and submit your ID for another review. Our team will keep you updated.
Thank you for your patience.
I got request to complete verification but so far I am stucked at this screen, when click on the Get Started it redirect to help page, what action should I take next?
Hi Ba Ngan amd Beatriz,
Just to confirm, is the button unresponsive?
I would recommend to try and clear your cache and cookies or log in via Firefox to complete the verification process. Thank you.