Hi Muhammad Usama,
I'm sorry to hear you haven't been able to start the verification process. Could you please clear your cache and cookies or try using Firefox as a browser when you initiate it?
If the issue persists let us know.
Hi! Im new to Upwork and I've been trying to upload my gov't-issued ID for the Identity verification but the system has been down for the most part today. Im given until the 20th to verify. What shoud I do? I'd greatly appreciate a reply. Thanks!
Hi, it has just been solved!
I tried another time and when the help support page pops up you have to stay there and a chat window will appear and an agent will start talking to you then redirect you to a google meet room to verify your ID
Hope it helps !