Identity Verified badge soon required for all earning freelancers

[Jonny C]

Hello. This is Choi.

Now I tried to ID verification but I got problem.

When I try to start "Visual Verification", I cannot pass next step and just redirect to Upwork Help site.

So I can not proceed next step to verify ID. Please help me!

[Goran V]

Hi Jonny,

One of our team members will reach out to you via ticket as soon as possible and assist you further with your verification. Thank you.

[Muhammad F]

Hi there,

I would like to verify my ID.Can someone please assist me to verify my profile. Thanks

[Goran V]

Hi Muhammad,

To complete your pending verification go to Settings > Identity Verification. I can see that you`ve also reached out to our team via ticket as well. One of our team members will update your ticket as soon as possible and will assist you further. Thank you.

[I-Chen L]

Hi all,

I've been trying solve my visual ID check issue and waiting for agent for several hours but no agent is available. Can someone help? 

Many thanks.

[Aleksandar D]

Hi I-Chen,

One of our team members already reached out to you directly via a support ticket to assist you further.

Thank you.

[Shakhawat Ullah S]

I've received a mail to verify my ID via video call. I clicked the link in the mail, 'Verify Profile'. But it's leading me to a chat, not to the process of video call. What to do?

[Luiggi R]

Hi Shakhawat,

I will look into this further and will get back to you once I have more information.

Thank you.

[Luiggi R]

Hi Shakhawat,

Thank you for your patience. I can see that you completed the verification and earned your badge. Don't

hesitate to let us know if you need further assistance.

Thank you.

[Sunita K]

Hi, i have uploaded ID proof and went through vedio verfication but still i did not get any badge. can you help me in this case?