"Start Chat" feature isn't working. When clicked, it takes me to the "How Can We Help?" page. When I click on a category, it transitions back to the "How Can We Help?" page. I've disabled my pop-up blocker, and tried from two different computers as well as my iPhone.
The portal cannot verify my driver's license because it's expired, but I can't renew my license because the BMVs in my state (Ohio) have been closed and the governor mandated that any expired licenses remain valid. How would I fix this?
Hi i have uploaded my ID as i was asked for but after that i am getting only start chat option in identity verification corner and when i click on that i only get upwork help center window... what to do now?
Thank you for reaching out to us, Aizaz and John.
I've escalated your account information to our support team. One of our agents will reach out to you directly via support tickets to assist you with your verification processes.