I have a situation because the California motor vehicle office was closed when my ID expired and. I went to renew it on February 20th, prior to starting work on here. They say it is taking up to 8 weeks, now I am working on here I have 2 jobs and cant get paid. Help, we are a husband and wife couple but it wouldnt take my husbands either even through his is not expired.
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Hello. I have a problem with my identity verification. My pasport is expired and I can't renew in right now due to covid restrictions in Belarus. I don't have any other legal ID documents. Could you help me with this problem. I'm working for 5 years on upwork already and I did document verification in the past. Thanks.
I am trying to verify my identity but failed more than once. I don't want to keep trying just in case if my account gets blocked. Is there any other way i can get this sorted?
You will need to complete the second step as well in order for your verification to be completed. To start this, go to Settings > Identity Verification and click on the green button. Thank you.
I got this message today "Action required: Verify your identity by 03/24/2021" but I cannot navigate to visual verification page. Could you help me address this problem as soon as possible?
Otherwise I cannot communicate with my clients.
You should be able to access the second step of the verification by going to the Settings > Identity Verification page and clicking on the green 'Continue' button as shown in this screenshot. Are you receiving any errors while trying to do so? Could you please share a screenshot so that we can take a look?