Monty R wrote:
> a) You'll be MANDATED to get a certification badge (costing $9.99 plus tax a year) - otherwise you might not be allowed to bid (or your bids will come with an added "tax")
> b) You'll need to "revalidate" your identity every year - for a small "processing fee" of course (to keep costs down and continue to keep the platform "affordable")
This sounds like a yearly plan. Ten dollars per year? Lol, that's nothing, it wouldn't bother me at all, but if they implement such a mandatory fee, my guess would be ten dollars per month. I would still buy it. Actually, some freelancers have already floated the idea in the forums in the past as a way to get rid of spammers.
> c) Every interaction with clients will be "taxed" - one way or another (including new Milestones assigned to existing contracts)
No, I don't see this happening, but they may very well get rid of the Freelancer Basic plan and make it mandatory for people to buy a paid plan, maybe with some connects included. I don't know. I wouldn't be strictly against it, all depends on the price.
As for an alternative, they are plenty of freelancing platforms out there. The only thing that one should base their decision upon while picking a platform is: what is the net cost/benefit ratio for me on this platform? Period.
Agreed.. a flat $10 per year sounds more than fair as an alternate to a potential plethora of other charges that I do see coming down the pipe - including mandating a paid certification process (I'd be truly surprised if that didn't happen very, very...VERY soon, in fact!). And yes, I (and I don't claim to speak for most of us here) would jump on that plan in a heartbeat - as long as there are no other dis-connects coming down the pipe.
Call me a pessimist, but when a public company has its share price drop from $21.50 (upon IPO) to $15.61 today (-26%) - a significant decline coming since May 2019 - Shareholders are likely calling for short-term pain relief. Increasing revenue is the only panacea - some might think.
Just another way this site proves that they prefer to exploit the worker and let the businesses get away with whatever they want. If client verfication is money, then freelancer verficiation should be our work history and successful receipt of payment. End of story.
Carolyn F wrote:
Douglas, "Shift expenses to the lower revenue ones". What does that mean?
All users cost Upwork in maintenance and support expenses. High-revenue accounts repay that expense many times over. The lower the revenue, the more expensive the user is to Upwork, whether calculated as actual expense or unrealized anticipated revenue. Upwork’s new client membership structure seeks to entice clients to give it cash upfront to make up for their relative or actual unprofitability. From the point of view of my narrow end of the market, no paid plan offers value for my client base. Upwork is trying to shift its expenses to them, expenses that other business models might deem to be general operating costs.
"All users cost Upwork in maintenance and support expenses"
I have only ever used remediation services one time in 10 years when someone disappeared on me and left the money in escrow. Other than that they store a profile and a few messages and that's it. A couple of MB at best. If they can't store that without costing them then there is something seriously wrong with their IT processes. The only ones who are costing them are the dishonest ones who have to use the remediation services on every other job they take.
This whole idea of them needing to charge more to make money and not being profitable at 10% is ridiculous. Good freelancers should be a cash cow to them if they can do it right.
But the reality is their expenses are likely tied up in a snazzy office building with lots of employees with fancy job titles offering services which are not really necessary at all.