I got the email to verify my ID for the ID VERIFY BEDGE. I tried to complete the process multiple times but it is not accepting my ID proof because there is only "VIKAS" in my government ID proof and here my ID is "Vikas K". There is no last name in my government ID proof but Upwork does not accept the ID proof without the last name. Now, Upwork is not verifying my ID and also not providing the option to verify ID with a Video call. I am an Indian nationalist. Kindly help me in verifying my ID that I can earn a verified badge. I have government ID proof with photo.
I have a situation because the California motor vehicle office was closed when my ID expired and. I went to renew it on February 20th, prior to starting work on here. They say it is taking up to 8 weeks, now I am working on here I have 2 jobs and cant get paid. Help, we are a husband and wife couple but it wouldnt take my husbands either even through his is not expired.
I checked and it seems that you already created a support ticket regarding your concern. Please allow more time for our team to review your case and respond accordingly to your ticket. You will be notified of their response.
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Hello. I have a problem with my identity verification. My pasport is expired and I can't renew in right now due to covid restrictions in Belarus. I don't have any other legal ID documents. Could you help me with this problem. I'm working for 5 years on upwork already and I did document verification in the past. Thanks.
I am trying to verify my identity but failed more than once. I don't want to keep trying just in case if my account gets blocked. Is there any other way i can get this sorted?
You will need to complete the second step as well in order for your verification to be completed. To start this, go to Settings > Identity Verification and click on the green button. Thank you.
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