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Identity Verified badge soon required for all earning freelancers

Active Member
Carolyn F Member Since: Jun 28, 2019
41 of 3,947

Just another way this site proves that they prefer to exploit the worker and let the businesses get away with whatever they want. If client verfication is money, then freelancer verficiation should be our work history and successful receipt of payment. End of story.

Ace Contributor
Karen B Member Since: Apr 12, 2019
42 of 3,947

Absolutely!!  I have earned 2K in the past year with 100% job satisfaction.  And I still have to prove to Upwork that I am who I say I am???  Really?

Active Member
Carolyn F Member Since: Jun 28, 2019
43 of 3,947

Douglas, "Shift expenses to the lower revenue ones". What does that mean?

Community Guru
Douglas Michael M Member Since: May 22, 2015
44 of 3,947

Carolyn F wrote:

Douglas, "Shift expenses to the lower revenue ones". What does that mean?

All users cost Upwork in maintenance and support expenses. High-revenue accounts repay that expense many times over. The lower the revenue, the more expensive the user is to Upwork, whether calculated as actual expense or unrealized anticipated revenue. Upwork’s new client membership structure seeks to entice clients to give it cash upfront to make up for their relative or actual unprofitability. From the point of view of my narrow end of the market, no paid plan offers value for my client base. Upwork is trying to shift its expenses to them, expenses that other business models might deem to be general operating costs.

Active Member
Michael O Member Since: Jun 8, 2016
45 of 3,947

"All users cost Upwork in maintenance and support expenses"




I have only ever used remediation services one time in 10 years when someone disappeared on me and left the money in escrow. Other than that they store a profile and a few messages and that's it. A couple of MB at best. If they can't store that without costing them then there is something seriously wrong with their IT processes. The only ones who are costing them are the dishonest ones who have to use the remediation services on every other job they take.


This whole idea of them needing to charge more to make money and not being profitable at 10% is ridiculous. Good freelancers should be a cash cow to them if they can do it right.


But the reality is their expenses are likely tied up in a snazzy office building with lots of employees with fancy job titles offering services which are not really necessary at all.

Active Member
Jacqueline H Member Since: May 3, 2016
46 of 3,947

This very much seems like an extraneous process that isn't needed and only serving the purpose of informaton /sharing and making an asset our of our personal information. Does Upwork have any response to this? 


This in light of the fact that many of us did this already. If we weren't fraudulent 5 or 6 years ago why would we be fraudulent or have false identities now? 


Active Member
Tina U Member Since: Jul 29, 2016
47 of 3,947

 I had to leave We Are Testers in France because my Driver's License wasn't good enough they wanted a passport!  I had to leave them, even though I was one of their originals.

Active Member
Yasmin K Member Since: Mar 11, 2016
48 of 3,947
I completed the first step of identity verifcation but everytime l try to go to chat the site leads me to Help center then work feed and the action required message isn't shown on My account.
How can l fix this and complete the verifcation?
Aleksandar D Moderator Member Since: Mar 23, 2019
49 of 3,947

Hi Yasmin,


Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
Active Member
Michelle M Member Since: Aug 6, 2019
50 of 3,947

I am having the same issue as Yasmin. Can you assist?