Just another way this site proves that they prefer to exploit the worker and let the businesses get away with whatever they want. If client verfication is money, then freelancer verficiation should be our work history and successful receipt of payment. End of story.
Carolyn F wrote:
Douglas, "Shift expenses to the lower revenue ones". What does that mean?
All users cost Upwork in maintenance and support expenses. High-revenue accounts repay that expense many times over. The lower the revenue, the more expensive the user is to Upwork, whether calculated as actual expense or unrealized anticipated revenue. Upwork’s new client membership structure seeks to entice clients to give it cash upfront to make up for their relative or actual unprofitability. From the point of view of my narrow end of the market, no paid plan offers value for my client base. Upwork is trying to shift its expenses to them, expenses that other business models might deem to be general operating costs.
"All users cost Upwork in maintenance and support expenses"
I have only ever used remediation services one time in 10 years when someone disappeared on me and left the money in escrow. Other than that they store a profile and a few messages and that's it. A couple of MB at best. If they can't store that without costing them then there is something seriously wrong with their IT processes. The only ones who are costing them are the dishonest ones who have to use the remediation services on every other job they take.
This whole idea of them needing to charge more to make money and not being profitable at 10% is ridiculous. Good freelancers should be a cash cow to them if they can do it right.
But the reality is their expenses are likely tied up in a snazzy office building with lots of employees with fancy job titles offering services which are not really necessary at all.
This very much seems like an extraneous process that isn't needed and only serving the purpose of informaton /sharing and making an asset our of our personal information. Does Upwork have any response to this?
This in light of the fact that many of us did this already. If we weren't fraudulent 5 or 6 years ago why would we be fraudulent or have false identities now?
I had to leave We Are Testers in France because my Driver's License wasn't good enough they wanted a passport! I had to leave them, even though I was one of their originals.