Improvements to Voice/Video Call Feature in Upwork Messages

[Vladimir G]

Hi Filip,

Thanks for the question. I can confirm the remote control functionality isn't on our immediate road map but we have shared your suggestion with our team. Thank you!

[April B]

I'm sure this has already been asked but I cant seem to find any matching results.
Potential clients that use the app can't call on mobile, is that correct?
Also the same on the freelancer app? 
I cant find teh call function on the mobile app so am having to direct them to login via the browser... is this functionality going to be enabled BEFORE the new rules come in to place? Pretty counter productive.

[Vladimir G]

Hi April,

Thanks for the question. While mobile calls are not supported at this time, we do plan to implement this option very soon. I moved your post to this announcement thread so you could track our updates and also share your experience with using the call feature. Thank you!

[Kelly B]

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Vladimir G wrote:

Hi April,

Thanks for the question. While mobile calls are not supported at this time, we do plan to implement this option very soon. I moved your post to this announcement thread so you could track our updates and also share your experience with using the call feature. Thank you!

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This is just ridiculous. You can't foist some new requirement on us before having reliable alternatives in place. Imagine if we all said "we do plan to start following the new ToS soon." You wouldn't say (haven't said) "that's fine." You would suspend our account.

[Christopher R]

Hi

I am trying to use the call feature in Upwork, but have not been successful.

It says it can't activate my camera or microphone. Pop-ups are enabled, and I am using Google Chrome Version 83.0.4103.97

Can someone please advise ASAP? 

[Valeria K]

Hi Christopher, 

Could you please try clicking on the lock icon in the URL in your browser window? In Site Settings, you'll see options to allow access for microphone and camera. 

Let us know if you continue experiencing issues. 

[Jennifer M]

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Christopher R wrote:

Hi

I am trying to use the call feature in Upwork, but have not been successful.

It says it can't activate my camera or microphone. Pop-ups are enabled, and I am using Google Chrome Version 83.0.4103.97

Can someone please advise ASAP? 

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And it begins....

[Irfanullah K]

How you can help me?

[Joanne Marie P]

Hi Irfanullah,

Please share with us more information about your concern, and we'll gladly assist you with it. Thank you!

[Dmitriy P]

Ok Valeriya!