Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Improvements to Voice/Video Call Feature in Upwork Messages

vladag
Community Manager
Vladimir G Community Manager Member Since: Oct 31, 2014
61 of 198

Hi Filip,

 

Thanks for the question. I can confirm the remote control functionality isn't on our immediate road map but we have shared your suggestion with our team. Thank you!

Untitled
aprilbutten
Ace Contributor
April B Member Since: Jun 23, 2015
62 of 198

I'm sure this has already been asked but I cant seem to find any matching results.
Potential clients that use the app can't call on mobile, is that correct?
Also the same on the freelancer app? 
I cant find teh call function on the mobile app so am having to direct them to login via the browser... is this functionality going to be enabled BEFORE the new rules come in to place? Pretty counter productive.

vladag
Community Manager
Vladimir G Community Manager Member Since: Oct 31, 2014
63 of 198

Hi April,

 

Thanks for the question. While mobile calls are not supported at this time, we do plan to implement this option very soon. I moved your post to this announcement thread so you could track our updates and also share your experience with using the call feature. Thank you!

Untitled
kbadeau
Community Guru
Kelly B Member Since: Jan 1, 2016
64 of 198

Vladimir G wrote:

Hi April,

 

Thanks for the question. While mobile calls are not supported at this time, we do plan to implement this option very soon. I moved your post to this announcement thread so you could track our updates and also share your experience with using the call feature. Thank you!


This is just ridiculous. You can't foist some new requirement on us before having reliable alternatives in place. Imagine if we all said "we do plan to start following the new ToS soon." You wouldn't say (haven't said) "that's fine." You would suspend our account.

c24e4271
Active Member
Christopher R Member Since: Apr 30, 2020
65 of 198

Hi

I am trying to use the call feature in Upwork, but have not been successful.

It says it can't activate my camera or microphone. Pop-ups are enabled, and I am using Google Chrome Version 83.0.4103.97

 

Can someone please advise ASAP? 

kochubei_valeria
Community Manager
Valeria K Community Manager Member Since: Mar 6, 2014
66 of 198

Hi Christopher, 

 

Could you please try clicking on the lock icon in the URL in your browser window? In Site Settings, you'll see options to allow access for microphone and camera. 

 

Let us know if you continue experiencing issues. 

~ Valeria
Upwork
lysis10
Community Guru
Jennifer M Member Since: May 17, 2015
67 of 198

Christopher R wrote:

Hi

I am trying to use the call feature in Upwork, but have not been successful.

It says it can't activate my camera or microphone. Pop-ups are enabled, and I am using Google Chrome Version 83.0.4103.97

 

Can someone please advise ASAP? 


And it begins....

meirfani
Active Member
Irfanullah K Member Since: Jun 18, 2020
68 of 198
How you can help me?
tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
69 of 198

Hi Irfanullah,

 

Please share with us more information about your concern, and we'll gladly assist you with it. Thank you!

~ Joanne
Upwork
loenzpy
Active Member
Dmitriy P Member Since: Jun 19, 2020
70 of 198

Ok Valeriya! Robot wink

TOP KUDOED MEMBERS