W-8BEN no legal business name

[Joanne Marie P]

Hi Sahil,

I'll go ahead and ask our team about this. I'll update you here once I have more information. Thank you. 

[Joanne Marie P]

Hi Sahil,

I'd like to follow-up on your question earlier.  Yes, you can use your legal business name on your W-8BEN Form and PAN Card. Thanks!

[Divyanshu M]

I am a director of private limited company and want to work as an individual freelancer on upwork but I want all payment to be done in my company account?
My company name is different than my legal name.
Now few things i want to ask is :
1. Can I fill Company Pan no. In Pan no. Field?
2. Can I use my company current account to receive payment, if yes then what to write in first name, last name and name on account?
3. What to write in legal name of W-8BEN? Should I write my name or company name?

[Joy Esther J]

Hello there,

If you can explain the WHT calculation, it will be great. Suddenly find the deduction under WHT. 

Please explain. 

Regards

Joy

[Bojan S]

Hi Joy Esther,

The amount of tax we are required to withhold is dependent upon whether or not you have a valid PAN or Aadhaar number on file with Upwork:  

• For Upwork users that have a PAN or Aadhaar on file, we are required to withhold 0.75% of client payments to users. 

• For Upwork users that do not have a PAN or Aadhaar on file, we are required to withhold 5.0% of client payments to users.

The withholding tax is calculated based on the gross amount that the user invoices their client, so it is calculated prior to freelancer service fees or any other fees that may reduce the amount credited to the user’s account. You can check this help article for more information. 

Thank you!

[Aarti C]

Hello Team,

I can see the tax was deducted in my account of the 5% it's wrong you have to deduct of 0.75% because i already updated my Aadhar number in my account.

Please check asap do the needful.

Please see attached snapshot for your refrence.

Thanks.

**Edited for community guidelines**

[Aarti C]

Hello Team,

I did mailed you two times about tax withholding but i didn't get any response from your side.my question was why the upwork deduct 5 percent taxes? i have already updated my Aadhar number. than why it's happen to deduct  5 percent tax? as per upwork rules upwork should deduct only 0.75 percent.

Can you plaese check asap?

Thanks

[Aleksandar D]

Hi Aarti,

I'm sorry for the delay. We are checking with the team and will update you as soon as we have more information.

Thank you for your patience.

[Valeria K]

Aarti, Gautam and Gagandeep,

We appreciate your patience while we were checking on this. The team confirmed that the transactions you were referring to had happened before PAN/Aadhar numbers were added to your accounts. Therefore, it was withheld at 5% rate. Going forward you should see the tax being withheld at 0.75%.

[Sunderdeep S]

Did they help you because they are doing the same with me? I had PAN info long time back but they silently were deducting 5% and when contacted to their Support, they had no answer and simply said they will email me.