@Clyde G wrote:
I have a very small story. I went from 100 to 79 in 6 weeks. I don't know what these guys are doing
You have many jobs with no feedback, and a few with less than 5 stars (including one *terrible* one). You need to work on your client management to reduce the number of jobs you have end with no feedback.
Well, I think it's not logical to take a 5 stars rating and the client gave me a bad rate in the private feedback, so why my rate score goes down even I had a good feedback, I feel that it's a blind system that takes only negative rates in consideration!
Please rethink about that JSS system!
Only a pattern of idle contracts will affect your Job Success Score negatively. If your client is able to fix this issue within the next few days, this will not be a problem.
I was searching for an answer to this question if no-feedback has an effect on job success score. What I have found so far is enough. Additionally, I want to know if no-feedback outcome without receiving any earning in that contract counts into job success score or not. Please let me know.
All contracts you've had in the past two years are included in your Job Success Score calculation, including ones with no payment. However, depending on the outcome of your other contracts, one or two of these contracts won't affect your score.
Do you mean that 3 or 4 contracts without payment would affect my JSS? If yes, how?
I mean can such contracts affect JSS negatively (assuming client didn't mark anything negative against a freelancer)?
Looking to hear from you. Thank you very much.
My JSS has affected my reputation badly. No one is chosing me as it is 63%. It is actually a bug at UPwork. I never done anything bad here. I have worked long hours for pennies just to improve my score and still nothing happening.
UPwork actually suspended my account once and after that it is not updating. When I contacted them they keep saying one of my clinet gave bad private feedback. I doubt it as all of my clinets I have contacted said no one done that.So it is pretty much a bug nothing else. You should STOP uisng such buggy piece of code to use on your website. It hurts freelancers who pays you big money.
Your Job Success score is updated every two weeks, and it’s important to note any movement in this score (either up or down) reflects both recent activity and activity over a longer period of time. Because we look at trends over a 24-month period, you can see your score change, even without recently closed contracts, due to past jobs slipping out of the 24-month window.
You may read more about how the Job Success Score is calculated here.