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Re: Job size will now be factored into your JSS

Active Member
Jonan G Member Since: Nov 9, 2016
41 of 539

Finally, someone being sensible, instead of everyone just moaning and complaining! 100% agree with you Baris, I make a comfortable living on Upwork.

Active Member
Michael P Member Since: Sep 16, 2019
42 of 539

I plan to stop bidding. They hurt people.jss scores are a joke.

Active Member
Dhrubajyoti C Member Since: Mar 1, 2020
43 of 539

Its a high time that some new freelancing platform should arise which will provide the Freelancers as well as the Employers a Win-Win situation. Eagerly waiting for it to happen for the benefit of both Freelancers, Agencies & Employers. Smiley Happy

Community Guru
Ela K Member Since: Feb 9, 2015
44 of 539

Now that the new JSS calculation is in place, I'd like to state that I understand my rating even less than before. And I've been around the block a few times, been here since before the JSS etc.


In the last 24 months, out of 26 projects I had 2 contracts closed by less than ecstatic clients (which means 4.25 stars and very likely bad private feedback). One was a mid-range job of approx. $1500, the other worth a few hundred $. I expected them to have an impact and so they did. But it didn't stop there.


I have had bigger jobs go well since, and not just one or two. Nevertheless, my JSS has steadily been declining with each update since October. Today I lost another percentage point. 


I couldn't care less about a "perfect" JSS, which is why I didn't use my perk to remove the feedback of either of the not-so-great outcomes from my JSS. But today I realised I actually do care about my ever falling JSS. Sadly, I'll never fully understand why this is happening.


Active Member
Laura C Member Since: Jul 12, 2018
45 of 539


Vlad M wrote:

I am a veteran freelancer on upwork. I gave up finding good jobs here and started co find my prospects through other methods. Now I have a decent income.


What I find frustrating is that when I left upwork, my score was around 90%, now is near 50%. I don't care much, but please upwork,  stp hurting yourself. You are setting yourself on fire with these decisions.


You destroyed a good system like eLance, you are hurting freelancers with an unfair rating sistem and you are chasing your clients away with providing poor quality freelance pool.

@Vlad M and any others that use other platforms / methods and liked them:


What other methods and / or platforms do you use? 

Community Guru
Virginia F Member Since: Feb 15, 2016
46 of 539

Wendy C wrote:

A much needed ... and even more appreciated ... change.  And one that makes sense.

It might make more sense if only Upwork's advertising aligned with their supposed move to bigger jobs and clients. From an ad I see constantly - "no matter what your job, big or small, get it done with a freelancer". If U is striving to drive away smaller clients and jobs, and punishing people who take those jobs, it really should pull those ads.


Here's another suggestion, Upwork (one that will fall on deaf ears as it has before): if you're trying to improve your status in the online freelance market - how about increasing that $5 minimum, so that we stop looking like that other $5 site? $5 is a joke for all freelancers, no matter where they live.

Active Member
Graciela L Member Since: Mar 2, 2020
47 of 539


Active Member
Johan S Member Since: Dec 8, 2019
48 of 539

This change absolutely makes sense. It will also help to reduce manipulation by clients who expect virtually free work but promising a five-star rating. 

Active Member
Shannon K Member Since: Jul 13, 2018
49 of 539

Hi, Wendy.

I'm hoping you will expand on your comment. Why is it needed? What Business Objective does this solve? 

- Weed out clients posting small jobs because no one will bid on them?

- Clients complaining because they hire a top rated professional who is quickly under water on a large complex contract cause they've only done small piecework?

- ???

The high paying vs low paying is very subjective. What is high paying? Their example of $20 vs $1000 per week really is meaningless, except to their fee.

Say I do the $20 job in 20 minutes. They make $4, and my effective hourly rate is $48

Likewise, I spend 40 hours on the $1000 job. They make $200 and my effective hourly rate is only $20

This change is certainly not in us worker bees best interest. I welcome your insights, as I feel I'm missing some key piece of this.

Mini Rant: I think this is really crappy to make this retroactive. (Disclaminer: my score is not changing.)




Community Guru
Petra R Member Since: Aug 3, 2011
50 of 539

Lena E wrote:

Just as longer-term contracts hold more weight in JSS calculations than shorter ones, we believe contract value should also hold significance in the calculation. By giving these jobs more weight, these jobs will have a greater influence on a JSS. 

Excellent news!

I have never understood why the JSS was NOT taking the size of the contract(s) into consideration!