Clients who would recommend you

[Mohamad M]

Yeah, that's why I asked! Just wanted to be sure that the JSS will not get stuck in its place, given that the

Clients who would recommend you metric is stuck. Now I'm relieved, Thank you dear

Cheers!

[Sanja D]

Well - I strongly suspect that my client recommendation metric is stuck - however, UC support claims that's not the case... I have no clue, really - I just know that thing didn't move...ever...

[Mohamad M]

 So yeah, out of no where, I woke up to find out that it became 93%! I officially exited from the 91% club. 

[Andrew C]

Mohamad M - because it takes ages for the JSS to be updated.

Immediate impact - negative impact... ages to update.

Pathetic really.

And most, if not ALL of Upworks' responses to this, pathetic. "Please read the READ ME file."

Nobody is interested in reading it when it does so much damage.

Fix it. Simple as that.

[Chirayu M]

Hey team,

I've completed 5 projects. Out of them, 4 are the projects with a 5-star rating. Still, my job success score is very less.

I don't get this. Can you help me understand this?

Thanks

[Petra R]

---

Chirayu M wrote:

I've completed 5 projects. Out of them, 4 are the projects with a 5-star rating. Still, my job success score is very less.

---

Private feedback and / or contracts that ended with no money ever changing hands at all.

[Chirayu M]

Hi Petra,

None of my contracts ended with no money changing. Also, all my contracts ended with a 5-star rating except the last one. Is this score due to a bad score in the last contract?

[Drew D]

What is your JSS? It doesn't tell us when we click on your profile. 

[Chirayu M]

Hello Drew,

My JSS is 50%.

[Drew D]

Probably poor private feedback on the last job combined with something else. Have you or your clients canceled any jobs without payment? Do you have any jobs that have been open for a long time without payment?