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Re: Clients who would recommend you

dzadza
Community Guru
Sanja D Member Since: Dec 18, 2013
801 of 914

no worries - I'm still at 91% - a few years and almost a hundred jobs later, lol
When the metric was introduced - I started with 91%. Still at 91% - at UW support ensures me everything is ok. Apparently - once 91 - always 91 ;-)

mistos
Active Member
Mohamad M Member Since: May 25, 2019
802 of 914

Haha, the thing is that I saw some replies stating that the JSS is proportional to the "Clients who would recommend you metric", Silly website bugs!

dzadza
Community Guru
Sanja D Member Since: Dec 18, 2013
803 of 914

It is the most important metric - but I had JSS ranging from 86% - 100% - while recommendation metric always stayed the same - 91%

mistos
Active Member
Mohamad M Member Since: May 25, 2019
804 of 914

Yeah, that's why I asked! Just wanted to be sure that the JSS will not get stuck in its place, given that the

Clients who would recommend you metric is stuck. Now I'm relieved, Thank you dear
 
Cheers!
dzadza
Community Guru
Sanja D Member Since: Dec 18, 2013
805 of 914
Well - I strongly suspect that my client recommendation metric is stuck - however, UC support claims that's not the case... I have no clue, really - I just know that thing didn't move...ever...
mistos
Active Member
Mohamad M Member Since: May 25, 2019
806 of 914

 So yeah, out of no where, I woke up to find out that it became 93%! I officially exited from the 91% club. 

andrew_croft
Ace Contributor
Andrew C Member Since: Mar 2, 2020
807 of 914

Mohamad M - because it takes ages for the JSS to be updated.

 

Immediate impact - negative impact... ages to update.

 

Pathetic really.

 

And most, if not ALL of Upworks' responses to this, pathetic. "Please read the READ ME file."

 

Nobody is interested in reading it when it does so much damage.

 

Fix it. Simple as that.

chirayumodi
Ace Contributor
Chirayu M Member Since: May 15, 2020
808 of 914

Hey team,

 

I've completed 5 projects. Out of them, 4 are the projects with a 5-star rating. Still, my job success score is very less.

 

I don't get this. Can you help me understand this?

 

Thanks

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
809 of 914

Chirayu M wrote:

I've completed 5 projects. Out of them, 4 are the projects with a 5-star rating. Still, my job success score is very less.


Private feedback and / or contracts that ended with no money ever changing hands at all.

chirayumodi
Ace Contributor
Chirayu M Member Since: May 15, 2020
810 of 914

Hi Petra,

 

None of my contracts ended with no money changing. Also, all my contracts ended with a 5-star rating except the last one. Is this score due to a bad score in the last contract?

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