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Re: Job Success Score Issue

mistos
Active Member
Mohamad M Member Since: May 25, 2019
801 of 910

Yeah, that's why I asked! Just wanted to be sure that the JSS will not get stuck in its place, given that the

Clients who would recommend you metric is stuck. Now I'm relieved, Thank you dear
 
Cheers!
dzadza
Community Guru
Sanja D Member Since: Dec 18, 2013
802 of 910
Well - I strongly suspect that my client recommendation metric is stuck - however, UC support claims that's not the case... I have no clue, really - I just know that thing didn't move...ever...
mistos
Active Member
Mohamad M Member Since: May 25, 2019
803 of 910

 So yeah, out of no where, I woke up to find out that it became 93%! I officially exited from the 91% club. 

andrew_croft
Ace Contributor
Andrew C Member Since: Mar 2, 2020
804 of 910

Mohamad M - because it takes ages for the JSS to be updated.

 

Immediate impact - negative impact... ages to update.

 

Pathetic really.

 

And most, if not ALL of Upworks' responses to this, pathetic. "Please read the READ ME file."

 

Nobody is interested in reading it when it does so much damage.

 

Fix it. Simple as that.

chirayumodi
Ace Contributor
Chirayu M Member Since: May 15, 2020
805 of 910

Hey team,

 

I've completed 5 projects. Out of them, 4 are the projects with a 5-star rating. Still, my job success score is very less.

 

I don't get this. Can you help me understand this?

 

Thanks

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
806 of 910

Chirayu M wrote:

I've completed 5 projects. Out of them, 4 are the projects with a 5-star rating. Still, my job success score is very less.


Private feedback and / or contracts that ended with no money ever changing hands at all.

chirayumodi
Ace Contributor
Chirayu M Member Since: May 15, 2020
807 of 910

Hi Petra,

 

None of my contracts ended with no money changing. Also, all my contracts ended with a 5-star rating except the last one. Is this score due to a bad score in the last contract?

donnelly_drew
Ace Contributor
Drew D Member Since: Feb 18, 2020
808 of 910

What is your JSS? It doesn't tell us when we click on your profile. 

chirayumodi
Ace Contributor
Chirayu M Member Since: May 15, 2020
809 of 910

Hello Drew,

 

My JSS is 50%.

donnelly_drew
Ace Contributor
Drew D Member Since: Feb 18, 2020
810 of 910

Probably poor private feedback on the last job combined with something else. Have you or your clients canceled any jobs without payment? Do you have any jobs that have been open for a long time without payment?