I am working on two jobs with funded milstones and both are from same client. However, due to priority the client would like to first finished second job and then we can continue the first job.
You mean 2 separate contracts from the same client?
- If contract is active for more than 2 week with amount in escrow but have not paid anything yet, will it start affecting JSS ? I read some where it will start effecting if no thing is paid and its been 2 months.
I believe it's 90 days. 2 weeks is nothing. You still have time.
Rest assured your Job Success Score won't be affected and you can focus on providing a great experience to your client and completing both contracts within the terms you agreed. Congrats on the two contracts, feel free to follow up if you have any questions or feedback you'd like to share.
Yes sure, thanks alot for your respone. Infact it was total 4 separate contracts from same client, 2 already completed, and now 2 are in progress.
I've done 4 total Jobs and I got 5 stars and good feedback for 3 of these 4 jobs and only one job is without feedback, can anyone tell why I'm getting a 69% Job Success Score?
As far as I know we need total 5 jobs with three different client to have JSS. Since you have total 4 completed jobs, that does sounds like you have contract with no earning/full refund, which can significantly lower your JSS.
I have completed 5 jobs with 5 different clients; I only had one unsuccessful job because the client was unreasonable beyond limits. I had no option but to end the contract and refund her. The job was of $7. I currently have 2 other contracts that I am working on; I have worked for one client before and the other is new. I am quite worried that the contract I cancelled will have a massive impact on my JSS. Can you or anyone guide me? I have read that the impact depends on the size of the job.
I am quite worried and need some guidance.
Unfortunately this happended to me as well. Any contract with no earning/fully refund can dramatically lower our JSS. The effect will be more startling if we have less number of completed contracts.
And yes contract with high earning will weight more, but still any unsuccessful outcomes will become a part of JSS, unless it fall out from JSS calculation window.