Showing results for 
Search instead for 
Did you mean: 

Job size will now be factored into your JSS

Avery O Moderator Member Since: Nov 23, 2015
41 of 910

Hi Joseph, 


To ensure fairness and avoid manipulation, we don’t share the specifics about how we calculate the Job Success Score. I would like to confirm though that with this change a job with higher earnings will always impact your Job Success Score (JSS) more than a smaller job. For example, feedback on a $1,000 job carries more weight on your JSS compared to a $20 job. However, receiving poor feedback on a job with more earnings can be balanced out by doing well on a job of the same size in the future or on a number of smaller jobs. 


Joseph J wrote:

So, How much is a 'Good rate"?


Community Guru
Baris A Member Since: Mar 15, 2017
42 of 910

Sergey M wrote:

For the last half a year I’ve been in the ass, with a huge amount of skills and experience.

Sergey, look "to" yourself. If what you used to do to apply to new jobs doesn't work, change your MO. If I were you, I would change my hourly rate to something around $35-40 after "Over 90 successful jobs". If you are an expert, charge expert prices. Apply only to countries that can pay that price unless you are invited. Apply to high budget fixed price jobs with their budget price. I got some very good jobs by doing the latter. Look what you have as good samples and search for jobs that are perfect fits to those samples and apply only to those jobs. Check what the latest trends are. You can search some keywords and see which ones are higher than others or you can see them from your job feed. Strengthen that side of your knowledge.


You are an old hand here so you probably don't need my advice in that but I'll give it anyway... When applying just write something like this: I did this job very similar to yours. Here's the link. I can do that for you too. (Or I plan to do this and that in addition to that sample site.) Get in touch to discuss further.


There's no reason for you to be doing bad here on Upwork.


Active Member
Jonan G Member Since: Nov 9, 2016
43 of 910

Finally, someone being sensible, instead of everyone just moaning and complaining! 100% agree with you Baris, I make a comfortable living on Upwork.

Active Member
Michael P Member Since: Sep 16, 2019
44 of 910

I plan to stop bidding. They hurt people.jss scores are a joke.

Active Member
Dhrubajyoti C Member Since: Mar 1, 2020
45 of 910

Its a high time that some new freelancing platform should arise which will provide the Freelancers as well as the Employers a Win-Win situation. Eagerly waiting for it to happen for the benefit of both Freelancers, Agencies & Employers. Smiley Happy

Community Guru
Ela K Member Since: Feb 9, 2015
46 of 910

Now that the new JSS calculation is in place, I'd like to state that I understand my rating even less than before. And I've been around the block a few times, been here since before the JSS etc.


In the last 24 months, out of 26 projects I had 2 contracts closed by less than ecstatic clients (which means 4.25 stars and very likely bad private feedback). One was a mid-range job of approx. $1500, the other worth a few hundred $. I expected them to have an impact and so they did. But it didn't stop there.


I have had bigger jobs go well since, and not just one or two. Nevertheless, my JSS has steadily been declining with each update since October. Today I lost another percentage point. 


I couldn't care less about a "perfect" JSS, which is why I didn't use my perk to remove the feedback of either of the not-so-great outcomes from my JSS. But today I realised I actually do care about my ever falling JSS. Sadly, I'll never fully understand why this is happening.


Active Member
Laura C Member Since: Jul 12, 2018
47 of 910


Vlad M wrote:

I am a veteran freelancer on upwork. I gave up finding good jobs here and started co find my prospects through other methods. Now I have a decent income.


What I find frustrating is that when I left upwork, my score was around 90%, now is near 50%. I don't care much, but please upwork,  stp hurting yourself. You are setting yourself on fire with these decisions.


You destroyed a good system like eLance, you are hurting freelancers with an unfair rating sistem and you are chasing your clients away with providing poor quality freelance pool.

@Vlad M and any others that use other platforms / methods and liked them:


What other methods and / or platforms do you use? 

Community Guru
Virginia F Member Since: Feb 15, 2016
48 of 910

Wendy C wrote:

A much needed ... and even more appreciated ... change.  And one that makes sense.

It might make more sense if only Upwork's advertising aligned with their supposed move to bigger jobs and clients. From an ad I see constantly - "no matter what your job, big or small, get it done with a freelancer". If U is striving to drive away smaller clients and jobs, and punishing people who take those jobs, it really should pull those ads.


Here's another suggestion, Upwork (one that will fall on deaf ears as it has before): if you're trying to improve your status in the online freelance market - how about increasing that $5 minimum, so that we stop looking like that other $5 site? $5 is a joke for all freelancers, no matter where they live.

Active Member
Graciela L Member Since: Mar 2, 2020
49 of 910


Active Member
Johan S Member Since: Dec 8, 2019
50 of 910

This change absolutely makes sense. It will also help to reduce manipulation by clients who expect virtually free work but promising a five-star rating.