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Job size will now be factored into your JSS

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Active Member
Andrew C Member Since: Mar 2, 2020
751 of 784

Mohamad M - because it takes ages for the JSS to be updated.

 

Immediate impact - negative impact... ages to update.

 

Pathetic really.

 

And most, if not ALL of Upworks' responses to this, pathetic. "Please read the READ ME file."

 

Nobody is interested in reading it when it does so much damage.

 

Fix it. Simple as that.

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Ace Contributor
Chirayu M Member Since: May 15, 2020
752 of 784

Hey team,

 

I've completed 5 projects. Out of them, 4 are the projects with a 5-star rating. Still, my job success score is very less.

 

I don't get this. Can you help me understand this?

 

Thanks

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Community Guru
Petra R Member Since: Aug 3, 2011
753 of 784

Chirayu M wrote:

I've completed 5 projects. Out of them, 4 are the projects with a 5-star rating. Still, my job success score is very less.


Private feedback and / or contracts that ended with no money ever changing hands at all.

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Ace Contributor
Chirayu M Member Since: May 15, 2020
754 of 784

Hi Petra,

 

None of my contracts ended with no money changing. Also, all my contracts ended with a 5-star rating except the last one. Is this score due to a bad score in the last contract?

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Ace Contributor
Drew D Member Since: Feb 18, 2020
755 of 784

What is your JSS? It doesn't tell us when we click on your profile. 

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Ace Contributor
Chirayu M Member Since: May 15, 2020
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Hello Drew,

 

My JSS is 50%.

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Ace Contributor
Drew D Member Since: Feb 18, 2020
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Probably poor private feedback on the last job combined with something else. Have you or your clients canceled any jobs without payment? Do you have any jobs that have been open for a long time without payment?

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Ace Contributor
Drew D Member Since: Feb 18, 2020
758 of 784

Apologies, I see you answered this above to Petra. My guess is it was poor private feedback on two contracts. You won't know for sure until your 'clients who would recommend you' score gets updated. 

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Ace Contributor
Chirayu M Member Since: May 15, 2020
759 of 784

Can you let me know the contract that had a bad review? Because with my knowledge, I knew one contract with a bad review.

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Ace Contributor
Drew D Member Since: Feb 18, 2020
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Chirayu M wrote:

Can you let me know the contract that had a bad review? Because with my knowledge, I knew one contract with a bad review.


Unfortunately, no one can tell you that. It is private feedback, so you are not supposed to know exactly who left the review. 

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