Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Job size will now be factored into your JSS

Highlighted
Community Leader
Anna T Member Since: Jan 27, 2017
81 of 539

Jennifer M wrote:

 

They do. Longterm contracts count positively towards your JSS. If you're getting paid regularly every week or month, it helps. You don't need to close/re-open a contract. Just leave it open and keep earning. I've found these contracts are better than just having 1 contract that turned out well.

Interesting.  I did not know this.  

But what happens if the long term contract is open and you're not getting paid?  I ask because I have a few of them; two of which I haven't heard from in over a year.  It's been said that an open contract does not hurt the JSS as long as something was paid.  Will this still be true?

Highlighted
Community Guru
Jennifer M Member Since: May 17, 2015
82 of 539

Anna T wrote:

Jennifer M wrote:

 

They do. Longterm contracts count positively towards your JSS. If you're getting paid regularly every week or month, it helps. You don't need to close/re-open a contract. Just leave it open and keep earning. I've found these contracts are better than just having 1 contract that turned out well.

Interesting.  I did not know this.  

But what happens if the long term contract is open and you're not getting paid?  I ask because I have a few of them; two of which I haven't heard from in over a year.  It's been said that an open contract does not hurt the JSS as long as something was paid.  Will this still be true?


Well, I don't know the secret JSS calculations Smiley Happy But I will say that they don't hurt or harm if they go dormant. I eventually close them if they go dormant. I have only one that is weekly, but last year I had the same client hiring me every month and then another client adding milestones every few weeks. Those contracts helped too.

Highlighted
Community Guru
Kelly B Member Since: Jan 1, 2016
83 of 539

Jennifer M wrote:

Andrew R wrote:

 

 

What Upwork should be doing is allowing clients with very long running and high-volume contracts the ability to provide reviews and feedback every month or every quarter (Q1, Q2, Q3, Q4), instead of having to close a contract completely to leave a review. Upwork has vested interest financially in folks like me working with very long-term clients with the Upwork platform as the intermediary. Almost like an employee. They are now incentivizing contractors to engage in opening/closing/opening/closing contracts for the sake of upping the JSS, which puts awkwardness on client relationships. Why they haven’t addressed this issue years ago is beyond me… It should be a no-brainer.


They do. Longterm contracts count positively towards your JSS. If you're getting paid regularly every week or month, it helps. You don't need to close/re-open a contract. Just leave it open and keep earning. I've found these contracts are better than just having 1 contract that turned out well.


While those jobs may be good for our overall JSS, I think they can look sketchy on my profile. Which is to say, a prospective client just sees "XX Jobs in progress," so he might just think that I am absurdly busy or that I never actually finish jobs, and that could scare them off. If those jobs had quarterly reviews attached to them, prospective clients would see that we just continue to lump new work onto the original contract, as that's easier for many clients.

Highlighted
Community Guru
Jennifer M Member Since: May 17, 2015
84 of 539

Kelly B wrote:


While those jobs may be good for our overall JSS, I think they can look sketchy on my profile. Which is to say, a prospective client just sees "XX Jobs in progress," so he might just think that I am absurdly busy or that I never actually finish jobs, and that could scare them off. If those jobs had quarterly reviews attached to them, prospective clients would see that we just continue to lump new work onto the original contract, as that's easier for many clients.


Maybe. I don't really feel like that's an issue though tbh. Being busy looks good.

Highlighted
Ace Contributor
Vijayvithal J Member Since: Oct 24, 2017
85 of 539
Interesting. Last week I had a client quiz me about the two open jobs open on my profile since 2018.
Till then I did not realize that these long term jobs were costing me new contacts...
Highlighted
Community Guru
Wes C Member Since: May 3, 2019
86 of 539

This makes a lot of sense, and I see it as a good change. Thank you!

Highlighted
Community Guru
Wendy C Member Since: Aug 24, 2015
87 of 539

Kudos to Andrew for "What Upwork should be doing is allowing clients with very long running and high-volume contracts the ability to provide reviews and feedback every quarter (Q1, Q2, Q3, Q4), instead of having to close a contract completely to leave a review."

Highlighted
Active Member
Benjamin K Member Since: Dec 4, 2018
88 of 539
Now you should redefine it and rename it too. "Job success" is misleading in the sense that it sounds like if anything less than 100%, you didn't successfully complete some jobs. "The percentage of this freelancer's jobs that resulted in a great client experience." is outlandishly over simplified and subjective, IMO.

Isn't the goal to have an actionable metric for clients to weigh? The algorithm is so complex it's kind of become irrelevant to clients.
Highlighted
Community Guru
Noureldin Y Member Since: Sep 7, 2019
89 of 539

` Aiight Aiight `


Marvelous.
Highlighted
Community Guru
Amanda L Member Since: Jan 23, 2018
90 of 539

What do you mean JSS scores will be  updated retroactively? I was just knocked out of TR status because I dipped below 90%, and this change should increase my JSS. Does that mean I'll be returned to TR as if I never dipped? What exactly does updated retroactively mean and how does that work?  Or do you just mean you will incorporate all previous contracts at their newly weighted value? 

TOP KUDOED MEMBERS