We’re thrilled to unveil our brand new oDesk Community platform! We’ve redesigned the Community site to address the changing needs of people like you; people who love the way they work online. You need more information; content to help foster a career and way of working that’s fast evolving. You want a better way of engaging, with each other and with oDesk, so you can find the information and people that matter to you. And you deserve a platform that provides a fresh and updated look and feel, with improved usability, so you can interact and participate in a fun and easy way.
Our new Community site is built on Lithium. Lithium specializes in software and services for building online communities. By working with Lithium, we’re confident we have the foundation in place to continue building with the growing needs of our customers.
This is a big change and we want to do what we can to make it a smooth transition so you can jump right in and have fun with the new and improved platform. We’ve done our best to list the major changes below. Have some feedback on the new community (like it, love it, see something off?) or other questions we didn’t answer below? Check out our FAQ’s below and add your questions/comments to this thread. We want to hear all about it!
Here’s some of the updates you’ll see:
2. Html toolbar
3. Social sharing links
4. Best Answer
5. Email notifications
6. Topic/Post Options
7. My Settings
1. New forum categories
2. Feature Carousel
Things we're working on:
We’re not done yet and we plan to make updates to the Community as we uncover areas that need a little love or features that we think you’ll really appreciate. Here are some of the items we have on our list:
Want to learn how some of this new functionality works? We’ll be updating this thread with a video tutorial soon. In the meantime, ask any questions about the site here on this discussion thread.
Don’t take our word for it. Start using it today. We look forward to having you as part of our new Community!
Here now are some Frequently Asked Questions with more information on the new oDesk Community platform.
Frequently Asked Questions:
What is the key difference?
It’s a new platform hosted on Lithium, a trusted provider of Community software and management. We have a new feature set, enhanced with ways of better engaging members and highlighting content.
What will happen to the discussions that were on the old Community forums?
Discussions created in the last 12 months were migrated to the new community space. If a discussion was started more than 12 months ago, that conversation was not migrated to the new Community platform. We apologize for any confusion or lost information and welcome you to get a conversation started again.
How do I sign up?
You already have. If you’re using oDesk and our Community today, you’ll be able to sign right in to the new Community.
Are you going to keep the old version available if I don’t like the new Community?
No, we are not keeping the old version available. This makes it easier for migrating discussions and allows us to put all our energy and focus on making sure you have a great experience in our new Community.
Will my participation in the Community affect my profile/activity in the marketplace?
No, your participation in the Community is not reflected on your work profile. That said, as this Community becomes more and more successful, we definitely want to find ways to give you more credit for your participation here.
How do I use kudos/Best Answer/other options/features?
Check out our New User page here. You can also ask for more information on these features and how to use them in this thread.
Why don’t you fix the things that are broken (bugs) or that need improvement (feature enhancements) instead of doing this?
We’re committed to improving the oDesk site and resolving any bugs that are affecting the way you use our platform. The Community site is an area we desperately wanted to improve to enhance the functionality and look/feel for our valued customers.
When I click some profiles I see the oDesk profile page. For others I see a different profile page on the Community site. What gives?
Today, you’ll see private and client oDesk profile links managed differently than public freelancer profiles. We plan to update this so that private and client profiles are managed differently, respecting the oDesk settings that match these users, similar to what we previously had in place.
Are there new rules/guidelines for participating in this community?
No, we’ve added our forum guidelines here. These are the same, with a few minor wording changes, to what we had previously.
When will you be fixing some of the issues I’m seeing with this community site?
We are planning to make further improvements to the Community platform in the near future. We don’t have specific timing yet, but you can add your comments to this thread and we’ll be updating it with timing as we get closer to these updates.
How can I learn more?
We’ll be responding to your questions and comments and considering your feedback for future improvements so add them here!
I agree with you Natasha. I would like to have seen my recent discussions in the new forum. AlthoughI do like a lot about the new look. It is sure cleaner then the old forum.
I would like to see the newest discussions as well, but I assume those are the ones at the top of each forum.
It will take some getting use to.
I love the new look. I really like the "Kudos" feature. There are so many posts I would love to give the thumbs up to. Great job oDesk