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verification

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
101 of 1,645

Hi Aurelian,

 

One of our team members will reach out to you directly and assist you further with your concern.


~ Bojan
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hgoncalvesit
Active Member
Helder G Member Since: Oct 29, 2018
102 of 1,645

Hello,

 

I need help verifying my location. I'm based in the UK and I don't have either a UK Driving License or a UK Passport. I do have an European one.

 

Kind regards,

Helder

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
103 of 1,645

Hi Helder,

 

I'll have one of our agents reach out to you and assist you with verifying your location. You'll receive an email notification once they send you a support ticket.


~ Bojan
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d_tarvans
Active Member
Davis T Member Since: Dec 18, 2018
104 of 1,645

Hi I have the same problem, I am from Latvia Originally, but have lived in the UK for 5 years can anyone help please? 

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
105 of 1,645

Hi Davis,

 

Yes one of our team members will reach out to you via ticket and assist you further with verifying your location, thank you.


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fatimabttt
Active Member
Fatima B Member Since: Nov 1, 2018
106 of 1,645

i live in uk but have irish passport.

please let me know how can i verify my passport

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
107 of 1,645

Hi Fatima, 

The team will get in touch with you through an email to assist you further.


-Avery
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lichti-camilleri
Active Member
Kathryn L Member Since: Nov 1, 2018
108 of 1,645

I am an American living abroad perminently (I have residence permits and married to a UK/EU national) and my question relates to verifying location. I have been asked to upload a UK driving lisence and or passport; however, I don't hold either of those! I have US ones. I am sure this is an issue for other people who live and work in countries different to their passport nationality. 

 

I hope that a support speicialist can address this issue. What are we ex-pats to do? Because clearly one's location has nothing whatsoever to do with the nationality on one's identity documents.

 

Awaiting advice.

maceve
Active Member
Victoria M Member Since: Oct 8, 2018
109 of 1,645

Heya, Kathyrn.

American traveling temporarily (later maybe permanently) and waffled around about the location deal.

The ID tells them that you're legit, even though it's a US id, but won't establish your location.  The system locates you on the map though, so your location should be viewable when you're putting in your contact info. It did for me. Your location really is the UK because of your address, like I'm really in Nicaragua. I was confused about US tax deals but figured out it made no difference since I'm not taking any exemptions.

The US ID bit might matter if you were trying to verify for UK-only jobs. I'm sure one of the moderators can let you know if there are exemptions for that part. Or if they're all super busy, and you don't find an answer here quickly enough, put in a service email. If you scroll all the way down to the bottom of the page, you'll find the help center link.

Due to my location, I can't apply to US-only jobs which is probably true for you too.  So far, it's not been a deterrent. Hope that helps a little. Good luck with it!

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
110 of 1,645

Hi Kathryn, 


I've shared your issue with the Customer Support Team. Someone from the team will get back to you to assist you further.


-Avery
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