I have escalated your concern to our team and one of our team members will reach out to you shortly and assist you further with your verification process, thank you.
I have the same issue. I'm Spanish, I've been living in the UK for more than 5 years. My company is based in the UK and I'm unable to verify my location because I don't have a British passport or a UK driving license.
Can someone help me?
Same issue, I do not have a UK passport but I have lived in the UK for more than 5 years and still live here. I have reached out to your agents and their answer is "there is nothing they can do about it."
Is this a way for upwork to discriminate against people who live legally in a different country than the country they are a citizen in? Also, do you have any plans to solve this? As I have sent in my ID and a proof of my address and it was still "nothing to be done about it because this is out of scope of their support."
I would very much appreciate a proper answers.
I'm a Croatian citizen living in the UK, I can provide bank statements as proof of address (and Croatian ID and/or passport). Please have someone from the support team contact me as-well to assist me in the location verification process.
We'll have one of our team members reach out to you directly and advise your further regarding acceptable documents for your verification process, thank you.