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Verification

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
321 of 561

Hi Adrian,

 

One of our team members will reach out to you directly via support ticket to assist you with your verification process.

 

Thank you.

~ Bojan
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Active Member
Dragos B Member Since: Mar 14, 2019
322 of 561

Hi everybody,

 

My situation is as follows: I'm a Romanian working in the UK and I would like to verify my location. Unfortunately the confirmation process only allows me to add UK driver's license and/or British Passport. 

 

Is there an email or phone number I could contact to sort this out? I have proof of address ^^

 

Thank you!

Moderator
Avery O Moderator Member Since: Nov 23, 2015
323 of 561

Hi Dragos, 


You should be able to complete your location verification by submitting a government issued photo ID and a document with proof of residence dated within 6 months. A member of the Customer Support Team will reach out to you to assist you with your location verification.


-Avery
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Julia D Member Since: Mar 15, 2019
324 of 561

Hi there,

 

I'm new to Upwork and I am living and working in London, UK. The only forms of location verification accepted seem to be Drivers License and British Passport. As a Commonwealth citizen (Australia), I have a two year UK Working Visa, but we don't have British passports and we are advised to use our Australian Dirvers License, which are valid here.

 

I have the British Residency Permit Card (BRP), which is issued when you enter the country. It is a government form of photo ID card, which verifies that you are eligible to live and work in the UK. Is there any way I can use this to verify my location instead?

 

Cheers,

 

Julia

Moderator
Goran V Moderator Member Since: Mar 24, 2017
325 of 561

Hi Julia,

 

We do have several options on how to finish this verification process and one of our team members will reach out to you as soon as possible to assist you further. Thank you.


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Active Member
Hayley F Member Since: Jan 28, 2018
326 of 561

Hello Upwork community! I'm fairly new here, and have been unable to verify my location, because the UK platform only allows you to verify if you have a British passport or UK driving license! I am Canadian, living here on an Ancestral Visa BRP, which allows me to work as if I were British. Please any ideas? Thanks so much in advance. :-)

-H 

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
327 of 561

Hi Hayley,

 

We'll have one of our agents reach out to you via support ticket to assist you with your verification process.

 

Thank you for reaching out to us. 

~ Bojan
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Active Member
Louise G Member Since: Mar 19, 2019
328 of 561

Hi, 

I am currently trying to set up my profile but I'm having difficulty with proceeding. I am being asked to verify my account with a phone number and my phone is currently broken. Surely it would benefit more people (including those with international numbers or those having other issues with the verification process) if there was a way to verify your account through email and have the option of adding your phone number in addition later.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
329 of 561

Hi Louise,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your verification. Thank you.


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Active Member
Tamara B Member Since: Oct 26, 2018
330 of 561

Hello I am brandnew to the site and a EU citizen operating from London and only have my EU driving licence and passport rather than a UK one. I do have a NIN though? What should I do to verify my location and also with regards to VAT?