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Re: Location Selection Expanding to UK Clients

Community Guru
Riri A Member Since: Jul 21, 2018
651 of 679

Hi Alicia and Ireneusz,

 

Thank you for letting us look into this. I have escalated your concern. One of our representatives will reach out to you shortly. Let us know if you need anything else.

~ Riri
Active Member
Haider S Member Since: Jun 13, 2019
652 of 679

same with my license 

Active Member
Haider S Member Since: Jun 13, 2019
653 of 679

my id verificiation failed even though i uploaded govt issued legal id. 

in fact my account is limited now and i cant place bids. 

 

this is sad , i was doing everything legally! need help urgently!

 

i dodnt know if i should attach that id here!

Moderator
Vladimir G Moderator Member Since: Oct 31, 2014
654 of 679

Hi Haider,

 

One of our team members will reach out to you via a support ticket as soon as possible and assist you further with verifying your location. Thank you.

Active Member
Haider S Member Since: Jun 13, 2019
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i still havent heard anything from the team. can you please tell how long will it take?

 

and how to view the current ticket number that you have generated for me ?

 

regards

Moderator
Goran V Moderator Member Since: Mar 24, 2017
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Hi Haider,

 

Our team will resend your ticket again and assist you further with your verification, you can access your ticket section on this Link. Thank you.


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Active Member
Dmytro Z Member Since: Feb 28, 2018
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Hi! I've been living in the UK for the last 4 years but do not have either a UK driving licence nor a British passport, but am both allowed to work in the UK (and do, with a national insurance number) and have a EU national passport.

Please advise.

 

Dmytro Zubanyc

Moderator
Avery O Moderator Member Since: Nov 23, 2015
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Hi Dmytro, 

I have shared your account information with the Customer Support Team, and they will get in touch with you directly to assist you with your location verification. 


-Avery
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Active Member
Gabriela A Member Since: Jul 8, 2019
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I have a problem. I am an EU citizen living in the United Kingdom. I can't verify my location because I don't have a UK driving license not UK ID card,it's European one. What do I do?
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
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Hi Gabriela,

 

We'll have one of our agents reach out to you via support ticket to assist you with your verification process.

 

Thank you for reaching out to us. 

~ Bojan
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