Hi Alicia and Ireneusz,
Thank you for letting us look into this. I have escalated your concern. One of our representatives will reach out to you shortly. Let us know if you need anything else.
my id verificiation failed even though i uploaded govt issued legal id.
in fact my account is limited now and i cant place bids.
this is sad , i was doing everything legally! need help urgently!
i dodnt know if i should attach that id here!
i still havent heard anything from the team. can you please tell how long will it take?
and how to view the current ticket number that you have generated for me ?
Hi! I've been living in the UK for the last 4 years but do not have either a UK driving licence nor a British passport, but am both allowed to work in the UK (and do, with a national insurance number) and have a EU national passport.
I have shared your account information with the Customer Support Team, and they will get in touch with you directly to assist you with your location verification.