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Re: SMS verification

Aleksandar D Moderator Member Since: Mar 23, 2019
551 of 1,296

Hi Mercedes,


Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further. Please note that a copy of the ticket will arrive in your email as well from where you can continue the correspondence with our team.


Thank you.

~ Aleksandar
Active Member
Mercedes Felicia B S Member Since: Sep 19, 2019
552 of 1,296
Thanks so much
Active Member
Carlotta C Member Since: Aug 28, 2019
553 of 1,296

Hi There,


I am currently in Vietnam and am trying to set myself up sothat I can do freelance work whilst I am away from the UK however I cannot seem to receive the SMS to verify my phone number so I am unable to proceed with my application. Please can someone help..?


Many Thanks,



Goran V Moderator Member Since: Mar 24, 2017
554 of 1,296

Hi Carlotta,


Our team has updated your country to reflect your current location. The location on your profile needs to be set to the place where you`re currently located. 
Once you`ve relocated feel free to update your address, thank you.

Active Member
Joosung K Member Since: May 28, 2018
555 of 1,296

I have rights to live and work in the U.K. How do I verify my location, when upwork requires a passport?

Community Guru
Ramesh K Member Since: Oct 25, 2015
556 of 1,296

For location verification Upwork needs your passport? Wrong information.

Community Guru
Petra R Member Since: Aug 3, 2011
557 of 1,296

Joosung K wrote:

I have rights to live and work in the U.K. How do I verify my location, when upwork requires a passport?

Use your residency permit?

Bojan S Moderator Member Since: Mar 9, 2018
558 of 1,296

Hi Joosung,


Thank you for reaching out to us. I checked this for you and it looks like you successfully completed your verification process. Feel free to follow up here if you need any further assistance. 


Thank you!

~ Bojan
Active Member
Hugo C Member Since: Sep 26, 2019
559 of 1,296

i live in the uk but i have a portuguese phone number, how can I complete my profile?

Avery O Moderator Member Since: Nov 23, 2015
560 of 1,296

Hi Hugo, 

Let me go ahead and check this with the team and get back to you once I have more information regarding your concern.