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Re: i live in the uk but i have a portuguese phone number, how can I complete my profile?

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Community Guru
Petra R Member Since: Aug 3, 2011
541 of 905

Joosung K wrote:

I have rights to live and work in the U.K. How do I verify my location, when upwork requires a passport?


Use your residency permit?

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
542 of 905

Hi Joosung,

 

Thank you for reaching out to us. I checked this for you and it looks like you successfully completed your verification process. Feel free to follow up here if you need any further assistance. 

 

Thank you!

~ Bojan
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Active Member
Hugo C Member Since: Sep 26, 2019
543 of 905

i live in the uk but i have a portuguese phone number, how can I complete my profile?

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
544 of 905

Hi Hugo, 

Let me go ahead and check this with the team and get back to you once I have more information regarding your concern. 


-Avery
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Moderator
Goran V Moderator Member Since: Mar 24, 2017
545 of 905

Hi Hugo,

 

One of our team members reached out to you via ticket with more details. If you have any additional questions feel free to post them on your ticket and our team will assist you further. Thank you.


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Active Member
Hednei M Member Since: Sep 29, 2019
546 of 905

I'm try make upload of my passport but I can't. I'm Italian and live in UK.

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
547 of 905

Hi Hednei,

 

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
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Active Member
Andreea C Member Since: Sep 30, 2019
548 of 905

I've been living in the UK for 8 years but up until recently (due to brexit etc) I never cared about getting any kind of ID here. Now I have a settled status however, on Upwork I cannot use this to prove my location. I dont have a UK drivers liences or Id nor do I want to get them (costs some money to do so and takes time). is there any other way?

 

 

thank you 

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Community Guru
Preston H Member Since: Nov 24, 2014
549 of 905

Upwork has a whole page about this.

 

They're very flexible.

A driver's license is NOT required.

May use passport, government-issued ID, Green Card with photo ID, etc.

 

Honestly, they seem to be bending over backwards to allow anybody in any location to be able to do verification...

 

https://support.upwork.com/hc/en-us/articles/211067788-Location-Government-ID-Verification

 

Screen Shot 2019-09-30 at 3.22.56 PM.png

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
550 of 905

Hi Andreea, 

 

You should be able to verify your location with any government issued photo ID, and a document with a proof of residence within the past six months. I have shared your account information with the Customer Support Team, and a member of the team will reach out to you to assist you with your manual location verification. 


-Avery
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