I'm Italian but live in UK and I can't make upload of my ID Passport

[Petra R]

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Joosung K wrote:

I have rights to live and work in the U.K. How do I verify my location, when upwork requires a passport?

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Use your residency permit?

[Bojan S]

Hi Joosung,

Thank you for reaching out to us. I checked this for you and it looks like you successfully completed your verification process. Feel free to follow up here if you need any further assistance. 

Thank you!

[Hugo C]

i live in the uk but i have a portuguese phone number, how can I complete my profile?

[Avery O]

Hi Hugo, 

Let me go ahead and check this with the team and get back to you once I have more information regarding your concern. 

[Goran V]

Hi Hugo,

One of our team members reached out to you via ticket with more details. If you have any additional questions feel free to post them on your ticket and our team will assist you further. Thank you.

[Hednei M]

I'm try make upload of my passport but I can't. I'm Italian and live in UK.

[Aleksandar D]

Hi Hednei,

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

[Andreea C]

I've been living in the UK for 8 years but up until recently (due to brexit etc) I never cared about getting any kind of ID here. Now I have a settled status however, on Upwork I cannot use this to prove my location. I dont have a UK drivers liences or Id nor do I want to get them (costs some money to do so and takes time). is there any other way?

thank you 

[Preston H]

Upwork has a whole page about this.

They're very flexible.

A driver's license is NOT required.

May use passport, government-issued ID, Green Card with photo ID, etc.

Honestly, they seem to be bending over backwards to allow anybody in any location to be able to do verification...

https://support.upwork.com/hc/en-us/articles/211067788-Location-Government-ID-Verification

[Avery O]

Hi Andreea, 

You should be able to verify your location with any government issued photo ID, and a document with a proof of residence within the past six months. I have shared your account information with the Customer Support Team, and a member of the team will reach out to you to assist you with your manual location verification.