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Re: Location Selection Expanding to UK Clients

tizeta
Active Member
Tiziana L Member Since: Aug 6, 2017
1591 of 1,831

Thanks Vladimir!

However, as an Italian citizen living and working in the UK since 2016, registered with HMRC and everything, it's still unclear to me what my situation is. I have no driving licence and my passport is Italian.

I can provide proof of my address, but apparently this is not accepted by Upwork...

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
1592 of 1,831

Hi Tiziana,

I`m sorry about the delay.
I already escalated your concern to our team and one of our team members will assist you further with your verification via ticket. Thank you.

~ Goran
Upwork
tizeta
Active Member
Tiziana L Member Since: Aug 6, 2017
1593 of 1,831

Hi Goran, thanks. However, something weird has happened.

I received an email with a link to submit my documents, and I did so. It looked more like an automated letter than a member of the team reaching me. However, I submitted my passport and a proof of address (bank statement) as requested.

Well, apparently it has been rejected...it says that my ID type in not accepted. It is a regular, valid passport.

Now I am really really confused. And concerned.

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1594 of 1,831

Hi Tiziana,

 

I checked and saw that you already updated your ticket with this information and your documents, we appreciate that! Please allow time for our team to carefully investigate all facts you provided and once they do they will reach out to you with more details. Thank you for patience!

~ Bojan
Upwork
pall
Active Member
Alexander P Member Since: Nov 14, 2019
1595 of 1,831

Hi.

 

I'm in a similar situation, I live in the UK, I have proof of address but not british driving licence nor passport.

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
1596 of 1,831

Hi Alexander,

 

I checked your account and see that one of our team members already reached out to you via support ticket to assist you directly in completing the verification process. Please follow the steps they shared on the email and feel free to post your questions on the ticket so the agent can assist you further, thank you.

~ Joanne
Upwork
sadinholad
Active Member
Mohamed E Member Since: Nov 11, 2018
1597 of 1,831

I wan to verify my location in the united kingdom, I have an egyptian passport

 

joanbonjoc
Community Guru
Jo-An B Member Since: Aug 2, 2016
1598 of 1,831

Hi Mohamed,

One of our customer support agents will reach out to you via email to assist you directly. Thanks!

~ Jo-An

Untitled
valentinavaccari
Active Member
Valentina V Member Since: Nov 19, 2018
1599 of 1,831

Hello, I'm also an European Citizen living in the Uk (have been working here for 5 years, I'm also registered as self employed on hmrc). I don't have a british passport nor a british drivers licence, but I do have a national insurance number, a tax reference number, proof of address, and do not need a work permit to work in the UK. Can someone contact me to confirm my location? I've only just registered and I'm looking forward to get started, but this issue is an absolute bummer and it's beyond discriminative (and barely legal I'd add! Never ever have i had an issue with proving my right to work in the UK!!) Smiley Sad

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1600 of 1,831

Hi Valentina,

 

I'm sorry to hear that you feel this way. One of our team members will reach out to you directly and assist you with your location verification process. Thank you for your patience.

~ Bojan
Upwork
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