I'm sorry for the delay as I had to look into your account. Please expect a member of our team to reach out to you to assist you with your concern.
this is discriminatory for other EU nationals - their documents should also be accepted if they are UK residents and working in the UK. Why this unnecessary hoop ?
I checked your account and see that our team already reached out to you regarding your location verification. Please reply to the ticket so that the agent can help you further with the documents needed in order for you to complete the verification process. Thank you.