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Re: Need UK Location verified

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
1431 of 1,556

Hi Asjad, 

 

One of our team members will reach out and assist you directly via support ticket. Thank you!


-Joanne
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a4ff4471
Active Member
Jacob B Member Since: Dec 14, 2019
1432 of 1,556

I need my location verified. I have a driving licence. It's from Guernsey, which is IN the UK. i do not have a Guernsey (again Guernsey is part of the United Kingdom) passport but do have a residence permit. I've lived here for the last 12 years. Can we sort this out please?

a4ff4471
Active Member
Jacob B Member Since: Dec 14, 2019
1433 of 1,556

Also I've tried submitting it but the algorythm wouldn't let it through. 

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
1434 of 1,556

Hi Jacob, 

 

One of our team members will reach out via support ticket and assist you directly in completing the location verification process. Thank you.


-Joanne
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a4ff4471
Active Member
Jacob B Member Since: Dec 14, 2019
1435 of 1,556

Hey there, it has now been 2 days, and no ticket, should I wait longer or has something gone wrong?

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1436 of 1,556

I apologize for the delay in receiving an update, Jacob.

 

I'll go ahead and follow up with the team handling your case and you can expect one of our agents to reach out to you directly via support ticket as soon as possible.

 

Thank you for your patience.


~ Bojan
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a4ff4471
Active Member
Jacob B Member Since: Dec 14, 2019
1437 of 1,556

Still nothing. No ticket and no support. Smiley Sad why is it taking so long?

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1438 of 1,556

Hi Jacob,

 

A member of the team has reached out to you already and is awaiting your response. If you aren't able to see the email you should also be able to access the ticket directly here.

 

Thank you.


~ Bojan
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i_ivovic
Active Member
Irena I Member Since: Apr 27, 2016
1439 of 1,556

Hello!

 

I am UK Based, but I do not have British Passport or Driving Liscence to proove ( I am EU citizen and I live and work in London)

 

How do I prove my location in this case?

 

Thank you! 

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
1440 of 1,556

Hi Irena,

 

One of our team members will reach out and assist you directly via a support ticket. Thank you!


-Joanne
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