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Re: Need UK Location verified

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
1441 of 1,570

Hi Hessyz,


Our team will reach out to you via ticket as well and assist you further with your verification. Thank you.


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oclines
Active Member
Asjad B Member Since: Dec 1, 2019
1442 of 1,570

I've just moved to Uk a couple of months ago  and I have changed my Upwork location to Uk to cater the market here, but I am being asked for british passport and uk driving licence. Since I am a permenant resident here I do not hold a british passport. I can provide my passport and my Uk based company documents for verification. Please let me know how to proceed now. Thanks

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
1443 of 1,570

Hi Asjad, 

 

One of our team members will reach out and assist you directly via support ticket. Thank you!


-Joanne
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a4ff4471
Active Member
Jacob B Member Since: Dec 14, 2019
1444 of 1,570

I need my location verified. I have a driving licence. It's from Guernsey, which is IN the UK. i do not have a Guernsey (again Guernsey is part of the United Kingdom) passport but do have a residence permit. I've lived here for the last 12 years. Can we sort this out please?

a4ff4471
Active Member
Jacob B Member Since: Dec 14, 2019
1445 of 1,570

Also I've tried submitting it but the algorythm wouldn't let it through. 

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
1446 of 1,570

Hi Jacob, 

 

One of our team members will reach out via support ticket and assist you directly in completing the location verification process. Thank you.


-Joanne
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a4ff4471
Active Member
Jacob B Member Since: Dec 14, 2019
1447 of 1,570

Hey there, it has now been 2 days, and no ticket, should I wait longer or has something gone wrong?

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1448 of 1,570

I apologize for the delay in receiving an update, Jacob.

 

I'll go ahead and follow up with the team handling your case and you can expect one of our agents to reach out to you directly via support ticket as soon as possible.

 

Thank you for your patience.


~ Bojan
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a4ff4471
Active Member
Jacob B Member Since: Dec 14, 2019
1449 of 1,570

Still nothing. No ticket and no support. Smiley Sad why is it taking so long?

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1450 of 1,570

Hi Jacob,

 

A member of the team has reached out to you already and is awaiting your response. If you aren't able to see the email you should also be able to access the ticket directly here.

 

Thank you.


~ Bojan
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