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Re: Identity verification

erikssongustav
Active Member
Gustav E Member Since: Mar 29, 2019
791 of 1,696

Hi,

 

I recently moved to the UK and applied for my Upwork account. Now after being accepted, I am being asked to verify my location. The issue is that they are asking for a British id or passport but since I do not have these documents (Originally from Sweden) I can not proceed with the process.

 

How do I solve this issue?

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
792 of 1,696

Hi Gustav,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your verification. Thank you.

~ Goran
Upwork
9ebe9d50
Active Member
Dana V Member Since: Mar 17, 2020
793 of 1,696
Hi there,

I am a Dutch national living in London for the past 7 years. I am a permanent resident but do not have a driver’s license or a British passport and as such, am not able to verify my location. Please can you advise how I might be able to confirm my London location in another way? I have an official British residency document card.

Thank you!

Dana
g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
794 of 1,696

Hi Dana,

 

Our team will reach out to you as well and assist you further with your verification. Thank you.

~ Goran
Upwork
9ebe9d50
Active Member
Dana V Member Since: Mar 17, 2020
795 of 1,696
Thanks so much!!
melindavar
Active Member
Melinda V Member Since: Nov 26, 2019
796 of 1,696

Hi there, I live in the UK permanently but I'm not a British Citizen. Is there any other way to confirm my residence? I can submit my ID (not British) and a bank statement to confirm my address s here in England?

 

Many thanks,

 

Melinda

ehtisham-butt
Ace Contributor
Ehtisham B Member Since: Mar 15, 2019
797 of 1,696

You can add you only your's id in which your name, picture and address is mentioned. 

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
798 of 1,696

Hi Melinda,

  

One of our team members will reach out to you via ticket as soon as possible and assist you further with your verification. Thank you.

~ Goran
Upwork
cat_pav
Active Member
Catharina P Member Since: Mar 18, 2020
799 of 1,696
Hi there,
I have the same problem.
I am not a UK citizen, both my passport and my drivers license are Austrian.
How can I confirm my identity?
Please let me know.

Thank you
aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
800 of 1,696

Hi Catharina, 


A member of the Customer Support Team will reach out to you to assist you further with your concern. 


~ Avery
Upwork
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