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Identity verification

harrybutters
Active Member
Harry B Member Since: Mar 22, 2020
1471 of 1,570

Hi, im trying to set up a an account and when i submit my UK driving license as a identity check the upwork system does not reconigise it. 

 

I am unable to contact any support staff to un lock my account, any help here?

 

thank you 

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
1472 of 1,570

Hi Harry,

 

I checked your account, and it seems like you already have reached out to our team directly. One of our team members will update your ticket and assist you further in verifying your location. Thank you!


-Joanne
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nabil_v
Active Member
Nabil V Member Since: Mar 29, 2020
1473 of 1,570

Hi Guys

Hope you are well.

i need to send some proposals for a UK client but i am EU but will become British soon.

what can i do?

thanks

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
1474 of 1,570

Hi Nabil,

 

I've shared your concern with the team, and one of our team members will reach out to you directly via ticket. Thanks!


-Joanne
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estoc
Active Member
Adrien B Member Since: Apr 3, 2020
1475 of 1,570

I'm trying to respond to jobs in the UK. I am French. I live in London. I don't drive a car as it's pointless in London. I've been living here for 10 years+, and have the settled status alongside my French passport. How can I apply for jobs in my country if only UK passports or UK driving licences are accepted? 

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
1476 of 1,570

Hi Adrien,

 

I've shared your concern with the team, and one of our team members will reach out to you directly via a support ticket to assist you in verifying your location. Thank you!


-Joanne
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k_denver
Active Member
Kathy D Member Since: Feb 16, 2018
1477 of 1,570

Hi, I would appreciate some advice on how to proceed. I need to verify my location using ID. I do not have a passport nor do I have a valid driving license (it is out of date by about 10 years). What I do have is a government-issued voting ID card that has my photo on it along with my name. I have tried to submit this but the only two options is either under Passport or Driving license and neither accepts this photo ID. Can someone please help me find where I can upload my ID? Please and thank you.

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
1478 of 1,570

Hi Kathy,

 

I shared your account details with the team, and one of our team members will reach out to you directly via a support ticket to assist you with your verification process. Thank you!


-Joanne
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91e3067d
Active Member
Efe K Member Since: Apr 9, 2020
1479 of 1,570

Hi there, I have been living in the UK for 1 year I have work permitted BRP card, but I don't have a UK passport or UK driving license. I need to verify my identity so I can work on Upwork but there is no option for a non-UK document. Can someone please help me asap?

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
1480 of 1,570

Hi Efe,

 

Thanks for reaching out to us. One of our team members already reached out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
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