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Re: Verification Issues - Help! Relocated to the UK from the US

andregutierrez22
Moderator
Andrea G Moderator Member Since: Jul 7, 2020
1601 of 1,890

Hi Alejandra,

 

Someone from our team will reach out to you via support ticket in order to assist you further.

~Andrea
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fatma2021
Active Member
Shadma F Member Since: Feb 10, 2021
1602 of 1,890

Hi.

My name is Shadma **Edited for Community Guidelines**.I live in UK from past 6 years and have a Residence permit.

my Passport is Indian and i dont have a driving license yet.I am not able to submit proposals 

for UK Jobs as my id is not taking granted. what should i need to do.

Looking forward for reply.

Thanking you.

Shadma **Edited for Community Guidelines**

 

**Edited for Community Guidelines**

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
1603 of 1,890

Hi Shadma,

 

We'll have one of our agents reach out to you directly via a support ticket to assist you further.

 

Thank you.

~ Aleksandar
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barrymitchell21
Active Member
Barry M Member Since: Jun 24, 2021
1604 of 1,890

I live in the UK but don't have a British passport or a UK driving licence.  I don't have the driving licence because I don't drive.  I don't have a British passport because I have an Irish one.  Being from N Ireland I am eligible for both an Irish and British passport, as I am both a British citizen and an Irish citizen.  So do do I get my location verified?

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
1605 of 1,890

Hi Barry,

 

It looks like you already created this support ticket regarding your verification. I'll follow up with the team handling your case and you can expect an update very soon.

 

Thank you.

~ Aleksandar
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1e85583c
Active Member
Eugenie M Member Since: Jun 7, 2021
1606 of 1,890

Hi There, 

I am an Australian and Cypriot Citizen who is currently residing in the UK on a working visa. I have been asked to verify my location and upload a document "with an image of your state issued U.K. driving licence or British passport". 

 

I have neither except a residence permit. 

How can I get around this and still submit proposals and verify that I live in the UK?

 

thank you 

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
1607 of 1,890

Hi Eugenie,

 

I shared your concern with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further with the verification process.

 

Thank you.

~ Aleksandar
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karensanjanwala
Active Member
Karen M Member Since: Jun 17, 2020
1608 of 1,890

Hello. I am a US citizen living in the UK now. My feed is showing only UK jobs (and I believe my address reflects a UK address), however, when I go to apply to jobs, I am being told I need to be verified by sharing either my British License or my British Passport... I do not have either of these. I have a UK Residency Card but it does not give me the option to provide this. When I do upload it, it says it is not accepted. I've gone back and forth several times with multiple people and I'm still told the same information. Is someone able to provide clear instructions? Is there someone I can directly speak to or provide my verification photos to? I would really like to be able to apply to jobs but this is now pushing me back a week and I'm not able to upload any information! Appreciate any help here - thank you! 

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
1609 of 1,890

Hi Karen,

 

I checked your account and I can see that you`re already communicating with our team on your tickets. Please follow up directly on your ticket with any additional questions and our team will assist you further. Thank you.

~ Goran
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ifstudio
Active Member
Serafin D Member Since: Aug 9, 2020
1610 of 1,890

Hi Goran,
I'm having the same issue here (My documents are from Italy, but I live in the UK)  and the support people are not understanding the situation, and unable to provide a link for me to upload my documents.

Can you please point me in the right direction?

Thanks a lot for your help.