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Re: Verification Issues - Help! Relocated to the UK from the US

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
1611 of 1,896

Hi Karen,

 

I checked your account and I can see that you`re already communicating with our team on your tickets. Please follow up directly on your ticket with any additional questions and our team will assist you further. Thank you.

~ Goran
Upwork
ifstudio
Active Member
Serafin D Member Since: Aug 9, 2020
1612 of 1,896

Hi Goran,
I'm having the same issue here (My documents are from Italy, but I live in the UK)  and the support people are not understanding the situation, and unable to provide a link for me to upload my documents.

Can you please point me in the right direction?

Thanks a lot for your help.

luiggi_rosado
Moderator
Luiggi R Moderator Member Since: Jul 3, 2020
1613 of 1,896

Hi Serafin,

 

Sorry to hear you're having trouble with this. We'll have one of our agents reach out to you via a support ticket to further assist you.

 

Thank you.

~ Luiggi
Upwork
dominica_c
Active Member
Dominica C Member Since: Feb 4, 2021
1614 of 1,896

Hi, 

I have just created an account on Upwork and I have a similar issue with verifying my location as a holder of European passport and driving license. Can anyone please assist?

 

Kind Regards, 

Dominica

andregutierrez22
Moderator
Andrea G Moderator Member Since: Jul 7, 2020
1615 of 1,896

Hi Dominica,

 

Someone from our team will reach out to you via support ticket in order to assist you further.

 

Thanks!

~Andrea
Upwork
tsgillespie
Active Member
Tim G Member Since: Jun 18, 2021
1616 of 1,896

I'm having the exact same issue. I've only got a USA passport and a UK BRP card. No driving licence.

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
1617 of 1,896

Hi Tim,

 

Our team will reach out to you via ticket as well and will assist you further with your verification. Thank you.

~ Goran
Upwork
kahenyak
Active Member
Kahenya K Member Since: Jun 22, 2021
1618 of 1,896

The exact same issue here, it won't accept my BRP as a form of identification, please help. 

andregutierrez22
Moderator
Andrea G Moderator Member Since: Jul 7, 2020
1619 of 1,896

Hi Kahenya,

 

Someone from our team will reach out to you via support ticket in order to assist you further.

~Andrea
Upwork
f9877274
Active Member
Julian F C Member Since: Jun 29, 2021
1620 of 1,896

In order to accept an interview for only UK based freelancers they want me to verify where I live by uploading a British Passport or UK driving licence.

 

How do we solve this problem if I am a European living in the UK and do not drive? That is my case.

 

I need help on this. 

 

 

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