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Location Selection Expanding to UK Clients

softwareengrr
Active Member
Haider S Member Since: Jun 13, 2019
1461 of 1,631

same with my license 

softwareengrr
Active Member
Haider S Member Since: Jun 13, 2019
1462 of 1,631

my id verificiation failed even though i uploaded govt issued legal id. 

in fact my account is limited now and i cant place bids. 

 

this is sad , i was doing everything legally! need help urgently!

 

i dodnt know if i should attach that id here!

vladag
Community Manager
Vladimir G Community Manager Member Since: Oct 31, 2014
1463 of 1,631

Hi Haider,

 

One of our team members will reach out to you via a support ticket as soon as possible and assist you further with verifying your location. Thank you.

Untitled
softwareengrr
Active Member
Haider S Member Since: Jun 13, 2019
1464 of 1,631

i still havent heard anything from the team. can you please tell how long will it take?

 

and how to view the current ticket number that you have generated for me ?

 

regards

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
1465 of 1,631

Hi Haider,

 

Our team will resend your ticket again and assist you further with your verification, you can access your ticket section on this Link. Thank you.


Untitled
dmytrozubanyc
Active Member
Dmytro Z Member Since: Feb 28, 2018
1466 of 1,631

Hi! I've been living in the UK for the last 4 years but do not have either a UK driving licence nor a British passport, but am both allowed to work in the UK (and do, with a national insurance number) and have a EU national passport.

Please advise.

 

Dmytro Zubanyc

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
1467 of 1,631

Hi Dmytro, 

I have shared your account information with the Customer Support Team, and they will get in touch with you directly to assist you with your location verification. 


-Avery
Untitled
moonchild95
Active Member
Gabriela A Member Since: Jul 8, 2019
1468 of 1,631
I have a problem. I am an EU citizen living in the United Kingdom. I can't verify my location because I don't have a UK driving license not UK ID card,it's European one. What do I do?
bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1469 of 1,631

Hi Gabriela,

 

We'll have one of our agents reach out to you via support ticket to assist you with your verification process.

 

Thank you for reaching out to us. 


~ Bojan
Untitled
gautam_l
Active Member
Gautam L Member Since: Aug 3, 2019
1470 of 1,631
I have a problem. I am a Canadian citizen living in the United Kingdom. I can't verify my location because I don't have a UK driving license or UK passport. I have a UK residence permit. What do I do?
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