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Location Selection Expanding to UK Clients

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Active Member
Julie Anne M Member Since: Sep 6, 2019
521 of 913

I'm based in the UK, but for complex political reasons (see "The Troubles", and its sequel, 'Brexit') I have an Irish passport. This has not been accepted as proof of location. How can I fix this?

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
522 of 913

Hi Julie,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your verification. Thank you.


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Julie Anne M Member Since: Sep 6, 2019
523 of 913

Someone reached out, but they suspended my account until my documents that I have submitted are verified.

 

Right before this happened, I'd just sent off two proposals, both of which promised that I could tackle the projects today/this weekend. Now I'm just sitting and waiting, and it's possible that the clients are too. 

 

Can anyone help?

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
524 of 913

Hi Julie Anne,

 

I'm sorry to hear about the trouble this caused. Please check the last notification on your account which details what steps you should take to lift the hold on your account. You should be able to access the notification with this link. Once you submit the required documents, our team will review those and update you directly about the status of your verification process.

 

Thank you for your patience!

~ Bojan
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Muzeyyen Y Member Since: Sep 10, 2019
525 of 913
Hi there, I shared my problem that I cannot verify my address to contact for the UK only jobs before. I do not have British passport and driving licence. Only thing I have from UK government is BRP Biometric Resident Permit card which gives me the right for the living and working in UK. The uploading area does not accept the photo of my card. Also I have police registration proof as well as flAt rent agreement. Please help me to reach only UK jobs on the platform
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Moderator
Goran V Moderator Member Since: Mar 24, 2017
526 of 913

Hi Muzeyyen,

 

One of our team members will reach out to you on your new ticket as soon as possible and assist you further with verifying your location. Thank you.


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Martin W Member Since: Sep 18, 2019
527 of 913

Hello,

 

I am a polish citizen living and working in the UK (which is completely legal by the way in European Union) therefore I do not have a British passport or ID. Is there a way to verify my location via a gas/electri/bank statement? Or can I just use my Polish ID?

 

Thanks

 

Martin 

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Bojan S Moderator Member Since: Mar 9, 2018
528 of 913

Hi Martin,

 

Thank you for reaching out to us. Could you please confirm if you're currently located in the UK? If you're located in the UK, we'll make sure one of our agents reach out to you and assist you further with your verification process.

 

Thank you.

~ Bojan
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Martin W Member Since: Sep 18, 2019
529 of 913

Hello Bojan,

 

I am indeed located in the UK - Edinburgh. Please contact me for further confirmation.

 

Thanks

 

Martin

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
530 of 913

Thank you for following up with the confirmation, Martin! 

 

One of our team members will reach out to you directly via support ticket to assist you with your verification process. 

~ Bojan
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