Location Selection Expanding to UK Clients

[Joanne Marie P]

Hi Sarabjoth,

One of our team members will reach out to you directly via support ticket and assist you further in completing the location verification process. Thank you.

[Iosetta S]

Hi there,

I have the same problem, I live in the UK but I have a foreign ID - can someone help me verify my location?

Thanks!

Iosetta

[Jean-Francois P]

Hello,

I live in the UK but I don't have any UK ID. I have a French passport and drivers license. I can provide UK utility bills.

How can I get my location verified?

Thanks in advance

[Goran V]

Hi Jean,

One of our team members will reach out to you via ticket and assist you further with your verification. Thank you.

[Agnieszka D]

Hiya!

I've got the same problem, even though I have been living in the UK for past..7 years.

Could I please be contacted so I can get this verified?

Thank you! 

[Bojan S]

Hi Agnieszka,

We'll have one of our agents reach out to you via support ticket to assist you with your verification process.

Thank you for reaching out to us. 

[Julie Anne M]

I'm based in the UK, but for complex political reasons (see "The Troubles", and its sequel, 'Brexit') I have an Irish passport. This has not been accepted as proof of location. How can I fix this?

[Goran V]

Hi Julie,

One of our team members will reach out to you via ticket as soon as possible and assist you further with your verification. Thank you.

[Julie Anne M]

Someone reached out, but they suspended my account until my documents that I have submitted are verified.

Right before this happened, I'd just sent off two proposals, both of which promised that I could tackle the projects today/this weekend. Now I'm just sitting and waiting, and it's possible that the clients are too. 

Can anyone help?

[Bojan S]

Hi Julie Anne,

I'm sorry to hear about the trouble this caused. Please check the last notification on your account which details what steps you should take to lift the hold on your account. You should be able to access the notification with this link. Once you submit the required documents, our team will review those and update you directly about the status of your verification process.

Thank you for your patience!