One of our team members will reach out to you directly via support ticket and assist you further in completing the location verification process. Thank you.
I live in the UK but I don't have any UK ID. I have a French passport and drivers license. I can provide UK utility bills.
How can I get my location verified?
Thanks in advance
I'm based in the UK, but for complex political reasons (see "The Troubles", and its sequel, 'Brexit') I have an Irish passport. This has not been accepted as proof of location. How can I fix this?
Someone reached out, but they suspended my account until my documents that I have submitted are verified.
Right before this happened, I'd just sent off two proposals, both of which promised that I could tackle the projects today/this weekend. Now I'm just sitting and waiting, and it's possible that the clients are too.
Can anyone help?
Hi Julie Anne,
I'm sorry to hear about the trouble this caused. Please check the last notification on your account which details what steps you should take to lift the hold on your account. You should be able to access the notification with this link. Once you submit the required documents, our team will review those and update you directly about the status of your verification process.
Thank you for your patience!