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Location Selection Expanding to UK Clients

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
721 of 1,158

Hi Dennis,

 

Thanks for reaching out to us. I shared your concern with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further. Please note that a copy of the ticket will arrive in your email as well from where you can continue the correspondence with our team.

 

Thank you.

~ Aleksandar
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Active Member
William J Member Since: Jan 23, 2020
722 of 1,158

Hello,

I've only just created an Upwork profile to find that my account has been put on hold. Please can anyone assist with this? I have not been informed for how long the account will be on hold or how to resolve the issue. There is no useful information coming from the assistance help bot.

 

If someone could assist with rectifying this issue it would be greatly appreciated. Thank you in advance.

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Community Guru
Petra R Member Since: Aug 3, 2011
723 of 1,158

William J wrote:

 

I've only just created an Upwork profile to find that my account has been out on hold. Please can anyone assist with this? I have not been informed for how long the account will be on hold or how to resolve the issue. There is no useful information coming from the assistance help bot.


Is everything on your profile factually correct?

Are you physically located where your profile states that you are located?

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Active Member
William J Member Since: Jan 23, 2020
724 of 1,158

Hi Petra,

I'm currently abroad for the foreseeable future. However my home address is factually correct as stated in the UK. So in answer to your reply, I'm not physically where my home address is stated. Is this the issue?

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Community Guru
Petra R Member Since: Aug 3, 2011
725 of 1,158

William J wrote:

 

I'm currently abroad for the foreseeable future. 


That could do it.

Do you have the required, valid work permits for where you actually are?

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Active Member
William J Member Since: Jan 23, 2020
726 of 1,158

I only wish to accept UK work and I am a UK resident. I have no work permits for the countries I am travelling through as I am not accepting work or money for work in those countries. 

 

 

 

 

 

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Community Guru
Petra R Member Since: Aug 3, 2011
727 of 1,158

William J wrote:

I have no work permits for the countries I am travelling through as I am not accepting work or money for work in those countries. 

 

I think you'll find it's not as simple as that, especially if you are in the USA... 

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
728 of 1,158

Hi William,

 

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
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Active Member
James William M Member Since: Jan 24, 2020
729 of 1,158

Hi, I want to verify my location in the UK but I don´t have a British passport as I am from Ireland.

I have been living in the UK for over 6 years and UK & Irish citizens are part of the CTA (Common Travel Area) so we don´t need permits etc to work in eachothers countries. How can I verify my account? There is only the option to upload a British passport which I do not have.

 

Thanks

James

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
730 of 1,158

Hi James,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your verification. Thank you.


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