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Location Selection Expanding to UK Clients

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
751 of 913

Hi Alexandra,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your verification. Thank you.


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Active Member
Nicolas G Member Since: May 13, 2018
752 of 913

I need to verify my address in order to submit a proposal.

 

Here's my situation: My business is located in the UK and I'm living in Barcelona, Spain.

 

To verify my address, I need to present an ID photo, but I don't have one for the UK.

 

How can I solve this issue?

 

Thanks.

Nicolas

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Community Guru
Preston H Member Since: Nov 24, 2014
753 of 913

Nicolas:
Sorry about any confusion this caused.

Upwork does not care where your business is located.

For freelancers, it is Upwork's intention that the "location" on your profile page be where you physically live.

 

Because you live in Barcelona, Spain, Upwork wants that to be the location shown for you.

So you don't actually need any ID for the UK.

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
754 of 913

Hi Nicolas,

 

We'll have one of our agents reach out to you via a support ticket to assist you with your verification process.

 

Thank you for reaching out to us. 

~ Bojan
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Active Member
Rebecca J Member Since: Jan 3, 2018
755 of 913

I had an issue verifying my account a few weeks back and never got round to sorting it. Could you remind me what I need to do? Thanks!

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
756 of 913

Hi Rebecca,

 

Thank you for reaching out to us. A member of the team has reached out to you already regarding this concern. You should be able to access the ticket directly here.

 

Thank you!

~ Bojan
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Active Member
Rebecca J Member Since: Jan 3, 2018
757 of 913
Hi,

I can't follow the link in this thread anymore - to fails to open the page.

Thanks,
Becky
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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
758 of 913

Hi Rebecca,

 

Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue?

 

Let us know if the issue persists.

 

Thank you.

~ Bojan
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Active Member
Lidiia B Member Since: Mar 5, 2020
759 of 913
Hello,

I live in the UK and wanted to verify my location for Upwork. The only two forms of ID they accept are British passport or UK driving license. I don't have neither of those, but I have a UK residence card, utility bills, bank statement. How can I upload evidence?
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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
760 of 913

Thank you for reaching out to us, Lidiia.

 

One of our team members will reach out to you directly via a support ticket to assist you with your verification process. 

~ Bojan
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