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Location Selection Expanding to UK Clients

prestonhunter
Community Guru
Preston H Member Since: Nov 24, 2014
781 of 1,652

Nicolas:
Sorry about any confusion this caused.

Upwork does not care where your business is located.

For freelancers, it is Upwork's intention that the "location" on your profile page be where you physically live.

 

Because you live in Barcelona, Spain, Upwork wants that to be the location shown for you.

So you don't actually need any ID for the UK.

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
782 of 1,652

Hi Nicolas,

 

We'll have one of our agents reach out to you via a support ticket to assist you with your verification process.

 

Thank you for reaching out to us. 


~ Bojan
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beckyljones94
Active Member
Rebecca J Member Since: Jan 3, 2018
783 of 1,652

I had an issue verifying my account a few weeks back and never got round to sorting it. Could you remind me what I need to do? Thanks!

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
784 of 1,652

Hi Rebecca,

 

Thank you for reaching out to us. A member of the team has reached out to you already regarding this concern. You should be able to access the ticket directly here.

 

Thank you!


~ Bojan
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beckyljones94
Active Member
Rebecca J Member Since: Jan 3, 2018
785 of 1,652
Hi,

I can't follow the link in this thread anymore - to fails to open the page.

Thanks,
Becky
bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
786 of 1,652

Hi Rebecca,

 

Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue?

 

Let us know if the issue persists.

 

Thank you.


~ Bojan
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svetagasilina
Active Member
Lidiia B Member Since: Mar 5, 2020
787 of 1,652
Hello,

I live in the UK and wanted to verify my location for Upwork. The only two forms of ID they accept are British passport or UK driving license. I don't have neither of those, but I have a UK residence card, utility bills, bank statement. How can I upload evidence?
bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
788 of 1,652

Thank you for reaching out to us, Lidiia.

 

One of our team members will reach out to you directly via a support ticket to assist you with your verification process. 


~ Bojan
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alearmitage
Active Member
Alejandra A Member Since: Mar 11, 2020
789 of 1,652

Hi! I'm a freelancer based in the United Kingdom, and I am trying to verify my location so as to access UK-only jobs. However, I don't hold a British drivers license or passport. Instead, I have a Spanish passport through which I am legally entitled to live and work in the UK until 2022. I also have a British National Insurance Number, through which I pay taxes. Is there any way I can verify my location without the two listed documents?

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
790 of 1,652

Hi Alejandra, 


You should be able to do a manual location verification. The Customer Support Team will reach out to you to assist you further with your concern. 


-Avery
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