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Location Selection Expanding to UK Clients

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
1131 of 1,203

Hi Hessyz,


Our team will reach out to you via ticket as well and assist you further with your verification. Thank you.


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Active Member
Asjad B Member Since: Dec 1, 2019
1132 of 1,203

I've just moved to Uk a couple of months ago  and I have changed my Upwork location to Uk to cater the market here, but I am being asked for british passport and uk driving licence. Since I am a permenant resident here I do not hold a british passport. I can provide my passport and my Uk based company documents for verification. Please let me know how to proceed now. Thanks

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
1133 of 1,203

Hi Asjad, 

 

One of our team members will reach out and assist you directly via support ticket. Thank you!


-Joanne
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Active Member
Jacob B Member Since: Dec 14, 2019
1134 of 1,203

I need my location verified. I have a driving licence. It's from Guernsey, which is IN the UK. i do not have a Guernsey (again Guernsey is part of the United Kingdom) passport but do have a residence permit. I've lived here for the last 12 years. Can we sort this out please?

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Active Member
Jacob B Member Since: Dec 14, 2019
1135 of 1,203

Also I've tried submitting it but the algorythm wouldn't let it through. 

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
1136 of 1,203

Hi Jacob, 

 

One of our team members will reach out via support ticket and assist you directly in completing the location verification process. Thank you.


-Joanne
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Active Member
Jacob B Member Since: Dec 14, 2019
1137 of 1,203

Hey there, it has now been 2 days, and no ticket, should I wait longer or has something gone wrong?

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1138 of 1,203

I apologize for the delay in receiving an update, Jacob.

 

I'll go ahead and follow up with the team handling your case and you can expect one of our agents to reach out to you directly via support ticket as soon as possible.

 

Thank you for your patience.


~ Bojan
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Active Member
Jacob B Member Since: Dec 14, 2019
1139 of 1,203

Still nothing. No ticket and no support. Smiley Sad why is it taking so long?

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1140 of 1,203

Hi Jacob,

 

A member of the team has reached out to you already and is awaiting your response. If you aren't able to see the email you should also be able to access the ticket directly here.

 

Thank you.


~ Bojan
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